Promotions and Events Manager

Mohegan Sun•Wilkes-Barre, PA

About The Position

The Promotions and Events Manager is responsible for implementing and efficiently operating Mohegan Pennsylvania’s consumer promotions, entertainment, and special events. The role coordinates and executes requirements with internal departments, external agencies, affiliated sponsors, and other groups. It oversees consumer promotions in alignment with consumer insights, company goals, and brand objectives; submits rules and regulations to PGCB for approval; and establishes internal controls for promotions. The position oversees entertainment bookings for food and beverage outlets, the convention center, and outdoor concerts. It negotiates contracts and partners with Legal to support timely and accurate contract execution, while serving as a liaison between artist management and the property. It also oversees the creation and execution of private and public events, including slot and table games tournaments, giveaways, tier events, and other assigned events. The manager handles budgets, expense tracking, and processing, and explains variances as needed. The role communicates event details to corporate support, internal creative teams, and the property; assists with related collateral; and proofreads and edits materials for accuracy. It also maintains event vendor and entertainer databases, manages multiple marketing plans, resolves related patron disputes, and extends complimentary services in accordance with the approved comp matrix. The position oversees Marketing Specialist and Marketing Intern roles, including hiring, training, scheduling, attendance tracking, evaluation, and counseling. It promotes guest service, confidentiality, and a positive image of Mohegan Pennsylvania and the Mohegan brand, and performs other related duties as assigned.

Requirements

Bachelor’s degree in marketing, communications, or a related field, or two years or more in event management or a related field.
Extensive knowledge of special event planning and execution.
Ability to interact with the public in a highly professional manner.
Strong written communication skills and close attention to detail.
Excellent interpersonal skills and ability to foster a supportive and enabling team environment.
Ability to manage multiple marketing plans at one time.

Nice To Haves

Previous leadership or team management experience.

Responsibilities

Implement and efficiently operate consumer promotions, entertainment, and special events.
Coordinate and execute requirements with internal departments, external agencies, affiliated sponsors, and other groups.
Oversee consumer promotions in line with consumer insights, company goals, and brand objectives.
Develop and submit promotion rules and regulations to PGCB for approval and establish internal controls for promotions.
Oversee entertainment bookings for food and beverage outlets, the convention center, and outdoor concerts.
Negotiate contracts and work with Legal to support timely and accurate contract execution.
Serve as a liaison between artist management and the property to execute brand-aligned entertainment events.
Oversee creation and execution of private and public special events, including tournaments, giveaways, and tier events.
Manage budgets, track and process expenses, and explain variances when needed.
Communicate event details to corporate support teams, internal creative teams, and the property.
Assist in creating invitations, signage, credentials, and other related collateral; proofread, review, and edit materials for grammar and content accuracy.
Maintain an extensive database of event-related vendors and entertainers.
Manage multiple marketing plans at one time.
Resolve related patron disputes and extend complimentary services in accordance with the approved comp matrix.
Oversee Marketing Specialist and Marketing Intern positions, including hiring, training, scheduling, attendance tracking, evaluating, and counseling.
Promote superior guest service, maintain strict confidentiality, and represent Mohegan Pennsylvania and the Mohegan brand positively.
Perform other related duties as assigned.