Promotional Products and Apparel Coordinator

Print Nw•Lakewood, WA

14d•$20 - $26•Onsite

About The Position

We're looking for a high-energy, professional team member with experience in custom merchandise, apparel, and promotional products to help grow our business. Promotional Products and Apparel Coordinators are paid to shop-sourcing the best products for customers and managing the full order process, from estimates and order entry to problem-solving and billing. The role covers everything from apparel and pens to tents, flags, and more.

Requirements

High school diploma or equivalent
Previous experience with custom merchandis e, apparel, or promotional products is strongly preferred
Excellent communication and customer service skills
Proficiency in Microsoft Word, Excel, Outlook and OneNote
High level of accuracy with exceptional organization skills and attention to detail
Ability to m aintain high standards of quality, accuracy and productivity
Reliable attendance, strong work ethic, and a collaborative team-oriented mindset
Frequent use of hands and fingers for typing, writing, and other computer-related tasks
Extended periods of sitting while working at a computer workstation
Periodic standing and walking to engage with team members and collaborate across departments
Occasionally required to lift and move materials, products samples, or equipment weighing up to 25 pounds

Responsibilities

Manage promotional and apparel projects in support of the sales team
Source and outsource promotional products and apparel from approved vendors to meet customer specifications, timelines, and budgets
Create professional product presentations and proposals for customer review
Prepare accurate quotes and estimates, including pricing, lead times, and production details
Enter and manage job orders, ensuring all order details are complete and correct
Place and track orders with vendors, maintaining accountability for quality and delivery deadlines
Review and obtain customer approval on proofs prior to production
Communicate regularly with sales representatives, customers, and vendors to ensure expectations are aligned
Provide proactive order updates and maintain clear, timely communication throughout the order lifecycle
Identify potential issues, communicate risks early, and recommend effective solutions
Ensure billing accuracy and assist with invoicing as needed
Conduct follow-ups to ensure customer satisfaction and support repeat business
Maintain organized records and documentation for all orders and communications
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice