Promotional Products Account Manager

HireMoxie•Indianapolis, IN

About The Position

The Account Executive (AE) is responsible for supporting the client’s marketing goals through promotional products, branded apparel, and corporate gifting. The AE is actively engaged with the client to provide ideation that supports client initiatives and is aligned with client requirements. The AE will also build trusted partner relationships with a broad range of client contacts in order to actively promote innovative ideas and best practices. The AE must oversee new projects and coordinate with the sales rep to ensure on-budget and timely deliveries.

Requirements

B.S. Degree in Marketing, Merchandising or related field or equivalent experience.
4+ years of experience coordinating promotional projects within a marketing organization, with strong promotional items, branded merchandise production, and print experience.
Strong knowledge of suppliers and domestic and overseas production of promotional items.
Strong understanding of online store development & functions
Ability to interpret marketing data.
Strong understanding of graphics industry, digital printing, digital marketing techniques, and marketing knowledge.
Strong working knowledge of MS/Office products including MS-Word and MS-Excel.
Strong attention to detail.
Excellent verbal and written communication skills.
Motivated and an independent thinker with excellent judgement.
Ability to remain calm in fast-paced environment with strong positive attitude.
Ability to think outside the lines of normal business practices and pursue rapid growth of objectives.

Responsibilities

Manages client relationships and is aligned strategically with the sales rep.
Provide subject matter expertise and tactical management of the day-to-day activities of the account.
Responsible for supporting the client’s promotional marketing needs.
Provide innovative solutions and identify new business, cost savings and efficiency opportunities.
Understanding brand marketing, brand merchandising, and manages the marketing inventory.
Manage projects from inception to completion, including managing client and supplier relations and entering orders into our systems.
Responsible for on-going proactive account maintenance and customer support, including problem resolution and keeping the customer informed of changes or additions to our products and services that might be of value.
Engage with clients on a daily basis to listen and consult.
Update in-progress and upcoming projects; respond to client production, inventory, technology, estimating and invoicing inquiries; resolve and mediate outstanding issues, and escalate significant issues as required to the sales rep.
Provide proactive and creative ideas within a cross functional, collaborative team environment.
Facilitate and manage multiple projects, client expectations and deliver a better, easier and more cost-effective result for the client.
Conduct project meetings with stakeholders to define business requirements, communicate status, and oversee projects.
Lead the client to realize the benefits of optimizing the supply chain to improve speed to market and simplify processes.
Develop online store merchandising marketing strategy and effectively promote online stores to users and stakeholders.
Monitor and analyze client performance reports to ensure targets are being met.
Process client orders and issue purchase orders with our vendors.
Manage orders until promotional products ship and accounting processes invoices.