Projects & Installs Specialist

Breakout Operations•Lexington, KY

23h•Onsite

About The Position

The Projects & Installs Specialist executes all onsite game installations, managing the day-to-day decisions, direction, and execution of every install from pre-travel preparation through final commissioning, under the direction of the Projects & Installs Manager and Director. This role supports all onsite technical operations, serves as a key point of contact at install sites, and contributes to maintaining the standard for how installs are planned, executed, and handed off. The Specialist also coordinates pre-wiring and assembly at the props warehouse, maintains the team's project management software, and ensures that processes, documentation, and team practices are consistent and continuously improving. This role reports to the Director of Projects & Installs and works day-to-day under the Projects & Installs Manager. Regular domestic travel is required.

Requirements

Full benefits offered.
Medical, Dental, Vision, 401k matching, PTO.
Domestic Travel is required for this position.
Ability to develop, own, and continuously improve technical checklists.
Ability to stage and bench-test electronics.
Ability to pre-configure control systems.
Ability to assemble and label install kits.
Ability to verify spare parts and consumables ahead of every trip.
Ability to plan, build, and QA wiring assemblies and harnesses for props.
Ability to produce and maintain wiring diagrams, labeling standards, and documentation.
Ability to diagnose and resolve hardware and software issues during installs under tight timelines.
Ability to perform bench repairs, component swaps, soldering/crimping, and firmware/configuration fixes.
Ability to create, update, and track tasks, timelines, and deliverables in project management software.
Ability to proactively communicate progress, risks, and onsite decisions to stakeholders and the broader Projects & Installs team.
Ability to maintain install inventories.
Ability to label and pack transport-ready kits.
Ability to update BOMs and spare lists.
Ability to document install procedures, onsite decisions, and lessons learned.
Ability to liaise with internal design teams, project managers, venue contacts, and contractors.
Ability to represent the team with confidence and professionalism in all onsite interactions.
Ability to conduct final checks of shipments staged to ensure all aspects are onsite and planned out in an organized fashion.
Ability to assist with the setup, configuration, and deployment of modular game master stations at store locations.

Nice To Haves

Experience with AV systems, control systems, sensors, actuators, lighting (DMX), PCs/tablets, and networked devices.

Responsibilities

Support day-to-day decisions on install sites — directing sequencing, resolving conflicts, adapting plans to site conditions, and making final calls on technical approach.
Serve as an onsite point of contact for installation, commissioning, and handoff activities; represent the Projects & Installs team to venue contacts and contractors.
Install, mount, wire, configure, and commission AV systems, control systems, sensors, actuators, lighting (DMX), PCs/tablets, and all networked devices.
Help maintain the pace and standard for onsite execution, ensuring work meets quality, safety, and timeline expectations throughout every phase of each install.
Develop, own, and continuously improve technical checklists; stage and bench-test electronics; pre-configure control systems; assemble and label install kits; and verify spare parts and consumables ahead of every trip.
Plan, build, and QA wiring assemblies and harnesses for props; produce and maintain wiring diagrams, labeling standards, and documentation to ensure repeatable, reliable builds across the team.
Diagnose and resolve hardware and software issues during installs under tight timelines; perform bench repairs, component swaps, soldering/crimping, and firmware/configuration fixes to keep installs on track.
Create, update, and track tasks, timelines, and deliverables in the team's project management software; proactively communicate progress, risks, and onsite decisions to stakeholders and the broader Projects & Installs team.
Maintain install inventories; label and pack transport-ready kits; update BOMs and spare lists; document install procedures, onsite decisions, and lessons learned to build institutional knowledge and improve future installs.
Liaise with internal design teams, project managers, venue contacts, and contractors to ensure smooth install workflows and successful handoffs; represent the team with confidence and professionalism in all onsite interactions.
Conducting final checks of shipments staged to ensure all aspects are onsite and planned out in an organized fashion.
Assist with the setup, configuration, and deployment of modular game master stations at store locations.