Specialist Sales Projects

Hilton Grand VacationsHonolulu, HI
Onsite

About The Position

This position is responsible for planning and executing strategic and capital projects and programs for the Hawaii Regional Sales and Marketing Department. Team Member will focus on implementation and completion of project actions as designed by Project Management and Hawaii Executive Leadership. The Project Specialist plays a key role in leading cross-functional initiatives that support business objectives without direct involvement in the day-to-day sales floor operations. Project Team Members goal is to help site performance and business partners achieve and exceed company revenue, operational effectiveness and enhance Team Member and Guest/Owner experience. The role requires frequent collaboration across all Hawaii Teams, business partners to ensure alignment with stakeholders and regional counterparts. Project Specialist will leverage digital tools, project planning tools, budget and proforma tools to ensure project objective and deliverables are completed within designated timelines, budget cost, and set resource pools.

Requirements

  • Proven experience in data analysis, business intelligence, or process automation.
  • Proficiency in building project planners, proformas, and project narratives
  • Experience in designing and implementing project workflows, SOPs, system development and operation infrastructure
  • Strong time management and resource development that will ensure outcome and output efficiencies within project requirements
  • Able to report out daily, weekly, monthly or as needed in real time for project status
  • Able to maintain historical documentation, notes, feedback as projects are being redesigned and/or move from project to permanent program development
  • Demonstrated ability to quickly learn and apply new tools and technologies.
  • Self-motivated and resourceful, with a growth mindset and a passion for innovation.

Nice To Haves

  • Previous business analytics experience with a sales or marketing department.
  • Familiarity with timeshare industry +3 years preferred
  • Strong analytical mindset with the ability to interpret complex data and translate findings into strategic recommendations.

Responsibilities

  • Partner with project managers to define goals, scope, and business objectives
  • Develop and execute project strategies, including budgeting, KPI tracking, timelines, staffing plans, and risk mitigation
  • Deliver projects on time and within scope by monitoring milestones and aligning resources effectively
  • Support presentation development and prepare funding documentation for preliminary review
  • Analyze trends and behavioral data from SMT reports and other sources to generate insights and drive process improvements
  • Leverage Microsoft 365 tools (Power BI, Power Automate, Copilot, SharePoint, MS Forms) to automate workflows, improve collaboration, and enhance reporting
  • Maintain project plans, track progress, and provide regular status updates, escalating risks or issues as needed
  • Drive digital innovation by developing tools and processes that improve team productivity and performance
  • Identify risks, evaluate options, and implement solutions to address project challenges
  • Lead communication efforts to ensure successful implementation and adoption of project deliverables
  • Oversee budgets, manage CAPEX invoicing, and implement cost controls to maintain financial efficiency
  • Manage vendor relationships, agreements, and resource planning to support project success and sustainability
  • Ensure adherence to HGV quality standards across all deliverables
  • Evaluate project outcomes and develop SOPs to support continuous improvement and knowledge sharing
  • Support additional business initiatives and responsibilities as needed
  • Review legal and compliance guidelines and documentation that would impact project results and safeguard HGV Key Stakeholders and clients
  • Proficient use of presentation tools (i.e. Power Point, Canva, etc) to relay narrative and objective of projects
  • Perform additional duties as assigned by management to support broader business objectives.

Benefits

  • Medical, Dental, and Vision insurance from Day One
  • 401k plan with company match
  • Life insurance
  • Company stock purchase program
  • Discount travel programs
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Paid Parental leave
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