Project Specialist (Strategic Marketing and Communications)

Temple University•Philadelphia, PA
•Hybrid

About The Position

Temple University's Strategic Marketing and Communications Division is seeking a Project Specialist to execute integrated marketing and communications campaigns that support the university’s goals of enhancing brand reputation, increasing audience engagement, and driving revenue growth. Reporting to the Associate Director of Systems and Project Operations, the Project Specialist independently manages marketing projects spanning traditional media, digital media, and print collateral, ensuring deliverables are strategically aligned, on schedule, and high quality. The role also supports larger campaigns and institutional initiatives in partnership with marketing strategists and cross-functional teams across the division. The Project Specialist promotes process excellence by modeling the consistent use of project management tools, standardized workflows, and best practices. The position evaluates and refines processes to improve efficiency, encourages collaboration across teams, and helps maintain and enhance the division’s project management system, Wrike. The role also performs additional duties as assigned.

Requirements

  • Bachelor’s degree in marketing or a related field, or an equivalent combination of education and experience.
  • At least 3 years of directly related experience managing projects and relationships in a full-time professional environment.
  • Experience with project management tools for planning, configuration, and tracking.
  • Proficiency in Microsoft Office products.
  • Ability to manage multiple projects in a fast-paced environment while maintaining accuracy.
  • Ability to prioritize effectively and meet deadlines.
  • Ability to adapt quickly to different environments and openness to new processes and technologies.
  • Ability to work in a continuous improvement environment, receive feedback positively, and demonstrate personal accountability.
  • Strong interpersonal and problem-solving skills, with the ability to collaborate with colleagues and campus partners.
  • Willingness to tackle issues and resolve them collaboratively.
  • Strong attention to detail and ability to use data and insights to inform decisions.
  • Ability to work well under pressure, independently, and efficiently.
  • Demonstrated ability to work collaboratively as part of a cross-functional team and promote high performance and continuous improvement.
  • Demonstrated time-management skills.
  • Ability to handle confidential matters with discretion.
  • Strong ability to monitor the work of others, mentor staff, and manage performance through regular feedback.
  • Ability to attend staff events as needed, including occasional nights and weekends.

Nice To Haves

  • Experience with the Wrike project management tool.

Responsibilities

  • Manage marketing projects across traditional media, digital media, and print collateral, ensuring alignment, timely delivery, and quality.
  • Support cross-functional project teams with project execution, timelines, creative briefs, reviews, and reporting.
  • Collaborate on the planning and execution of large-scale campaigns and initiatives aligned with institutional priorities and divisional objectives.
  • Configure and manage project frameworks using Wrike and SharePoint, optimizing organization and accessibility.
  • Develop and maintain accurate, complete, and accessible project documentation.
  • Gather input from departmental teams to monitor, analyze, and report project progress, outcomes, and performance metrics, and provide actionable insights.
  • Anticipate and identify project risks, recommend solutions, and escalate concerns when necessary.
  • Support team success through clear communication, organized documentation, and adherence to standardized processes and naming conventions.
  • Evaluate and refine project workflows, templates, and systems to improve operational efficiency and cross-team collaboration.
  • Promote project management best practices and recommend and implement system enhancements.
  • Partner with the Associate Director of Systems and Project Operations to maintain and enhance Wrike, providing technical input and recommending optimizations.
  • Build collaborative relationships across Strategic Marketing and Communications, fostering alignment, open communication, and shared accountability.
  • Communicate independently with external partners and vendors as needed to coordinate project needs and delivery.
  • Model positive communication and diplomacy, and support team morale through collaboration and recognition.
  • Pursue professional growth and continuous learning in marketing, project management, and leadership.
  • Serve as a resource and role model for process discipline, collaboration, and best practices within cross-functional teams.
  • Monitor the work of others, mentor staff, and manage performance through regular feedback.
  • Attend staff events as needed, including occasional nights and weekends.
  • Perform additional duties as assigned.

Benefits

  • Hybrid work schedule
  • Full medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • 3 personal days
  • Tuition remission for eligible employees and their dependents
  • Generous retirement plan
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