Onsite Project Moderator (Los Angeles, CA)

DataForce by TransPerfect•Los Angeles, CA

1d•Onsite

About The Position

The Moderator will work directly with onsite participants and their pets (dogs and cats) to ensure the proper execution of study and project requirements. The primary responsibility is to moderate user sessions involving pet interactions, ensuring comfort and safety for both participants and animals, while providing updates to other members of the production team. The Moderator will also perform very basic troubleshooting of data collection technology used during the sessions.

Requirements

Able to work onsite in Los Angeles area, California
Comfortable working with and around domestic cats and dogs (large and small)
Willing and able to clean up after pets when necessary
Ability to manage groups and foster a positive environment
Willing to work evenings or weekends if needed
Detail-oriented with a knack for problem-solving
Ability to work flexibly and adapt to changing scenarios
High attention to detail
Customer service oriented
Familiarity with Mac OS and Windows
Goal driven and objective mindset
Strong interpersonal and communication skills
Integrity and strong work ethic
Report creation, monitoring and updating
Proactive decision maker
Team player
Experience in moderation, facilitation, proctoring, required

Nice To Haves

Experience with lighting for film or photography (amateur or professional) is strongly preferred; for example, setting up studio lighting, validating color spectra using a spectrometer, and measuring light intensity with a lux meter.

Responsibilities

Operate and maintain data collection equipment, offload data, manage logistics, provide daily reports, and lead the overall high-quality data generation for this effort, day in and day out
Understand provided project documentation to assist participants and ensure smooth data collection sessions involving pets (dogs and cats)
Interact with participants and their pets, guiding them through the data collection process and ensuring a safe, comfortable environment for both
Capture data for the assigned project, aiming to reach the targeted daily goal while maintaining data quality standards
Utilize client tools to label/tag collected data accurately
Convey session details, participant updates, and any pet-related notes to the Project Manager and Production team
Communicate and coordinate closely with the broader project team to maintain alignment on procedures and timelines
Interact with various hardware and software used for data collection and recording
Assist in preparing session materials and setting up the facility to accommodate both participants and animals
Set up studio lighting equipment to ensure optimal illumination during data collection sessions
Validate color spectra using a spectrometer to ensure lighting accuracy and consistency
Validate light intensity values using a luxmeter to meet project specifications
Monitor and manage participant and pet flow within the site to maintain schedule efficiency
Address participant questions and concerns in a professional and courteous manner
Provide feedback on session dynamics, participant engagement, and pet behavior observations
Responsible for overseeing site setup and teardown activities, ensuring all event spaces, equipment, and materials are prepared and dismantled efficiently and according to operational standards
Ability to lift up to 45 lbs when needed