Project Mgmt Director-Ops

Oracle•United States,

1d•$126,200 - $264,100

About The Position

The Customer Success Project Management Director leads cross-functional initiatives that improve customer outcomes, drive successful program delivery, and align business objectives with client needs. This role oversees strategic projects, optimizes customer success processes, manages stakeholder relationships, and ensures teams deliver high-impact solutions that enhance customer satisfaction, retention, and growth. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

Requirements

Project management experience
Experience in customer success
Ability to lead cross-functional initiatives
Stakeholder management skills
Experience in optimizing processes
Ability to drive program delivery
Understanding of business objectives and client needs

Responsibilities

Leads cross-functional initiatives that improve customer outcomes
Drives successful program delivery
Aligns business objectives with client needs
Oversees strategic projects
Optimizes customer success processes
Manages stakeholder relationships
Ensures teams deliver high-impact solutions that enhance customer satisfaction, retention, and growth