Project Manager - Signature Core Software
About The Position
The Technical Project Manager – Senior Professional leads complex, client-facing initiatives within the Fiserv Signature Core ecosystem. The role serves as a senior delivery professional and trusted partner to financial institutions, internal delivery teams, product partners, and technical stakeholders. It translates business objectives into executable plans and guides programs from discovery through implementation, conversion, stabilization, and transition to support. The successful candidate combines disciplined project leadership with sound technical judgment, executive-level communication, and a strong understanding of core banking environments. The position is on-site Monday through Friday, involves regular travel to client locations up to 40% based on project needs, and requires flexibility to work extended hours for critical implementation activities. The role requires use of a computer and audio equipment. Candidates must already possess valid and unrestricted U.S. work authorization; sponsorship is not available. Fiserv offers a well-being program, paid holidays and time away, employee assistance mental health support, peer recognition, employee resource groups, training and internal mobility opportunities, insurance options, retirement benefits, tuition assistance, and paid parental and military leave.
Requirements
- At least 4 years of experience leading technology projects in financial services, banking, fintech, enterprise software, or another regulated environment.
- Experience managing project plans, governance, risks, issues, change control, and executive reporting while coordinating testing, implementation, cross-functional stakeholders, interdependent workstreams, and third parties in a matrixed organization.
- Experience translating technical complexity into actionable business recommendations.
- Experience using project management tools to track schedules, dependencies, risks, issues, decisions, and status.
- Bachelor’s degree or higher in Business, Technology, Engineering, or a related field, or an equivalent combination of education, related experience, and/or military experience.
- Valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future are not considered.
- Ability to work on-site Monday through Friday, travel to client locations up to 40% as project needs require, and work extended hours for critical implementation activities.
- Ability to use a computer and audio equipment.
Nice To Haves
- Working knowledge of the Signature Core platform, operating model, implementation lifecycle, and client use cases.
- Experience with core banking conversions, release upgrades, data migration, interface certification, end-to-end testing, mock conversions, cutover, and command-center support.
- Familiarity with digital banking, payments, deposits, lending, customer information, general ledger, reporting, data movement, interfaces, batch processing, or third-party integrations.
- Experience connecting delivery decisions to business value, anticipating impacts, strengthening delivery practices, and building credibility quickly.
- Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or comparable project management or agile certification.
Responsibilities
- Lead large, complex technical projects and workstreams involving Signature Core implementations, upgrades, integrations, conversions, migrations, and infrastructure or application changes.
- Serve as a senior client partner by clarifying objectives, identifying dependencies, evaluating options, and recommending practical delivery approaches aligned with business outcomes.
- Develop and maintain integrated project plans covering scope, schedule, milestones, resources, financials, risks, issues, assumptions, dependencies, and acceptance criteria.
- Coordinate cross-functional teams including client stakeholders, professional services, product, engineering, infrastructure, operations, security, vendors, and support.
- Drive technical and operational readiness across environments, interfaces, data conversion, testing, deployment, cutover, contingency planning, and post-production stabilization.
- Facilitate discovery sessions, status reviews, governance meetings, risk reviews, and executive steering discussions; communicate decisions, actions, and escalations clearly.
- Identify delivery risks early, lead root-cause and recovery planning, and escalate issues with concise impact assessments and recommended actions.
- Manage scope and change control while aligning contractual commitments, client expectations, technical feasibility, and delivery capacity.
- Promote consistent project management practices, reusable delivery assets, lessons learned, and continuous improvement across the Signature Core portfolio.
- Support client relationship development through accountability, sound judgment, and a consultative approach throughout the engagement lifecycle.
Benefits
- Fuel Your Life well-being program supporting physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof peer recognition program with points redeemable for rewards.
- Eight Employee Resource Groups.
- Training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
