Project Manager Canada

CMA CGM•Calgary, AB

5d•Onsite

About The Position

CEVA Logistics is a leading global logistics company with a presence in over 170 countries, offering a comprehensive suite of services including contract logistics, freight forwarding, and transportation management. The company emphasizes a culture of Boldness, Imagination, Exemplary, and Excellence, fostering a diverse and inclusive workforce of 110,000 team members. This role is accountable for managing strategic, complex 3PL/4PL projects, primarily focused on new business, but also encompassing re-engineered business opportunities, cost improvements, and operational efficiencies from inception to delivery. The Project Manager will lead business implementations for Freight Management across all products (air, ocean, ground, brokerage, and value-added services), developing plans in conjunction with customers and managing their expectations. They will also develop operational implementation plans with station and regional management, ensuring projects meet ROI and service expectations. This position acts as the Project department's western region manager for Canada, reporting to the national director and overseeing operations for the Vancouver and Calgary branches.

Requirements

Demonstrated success in leading, managing, and developing staff and high-performance teams.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to develop short and long-range project planning, and effectively communicate information to diverse work groups.
Experience in strategic planning and execution.
Proficient in project management methodologies with a focus on developing solution-driven strategy plans to achieve goals, implementing business requirements analysis and testing processes, and identifying timeline constraints and risks.
Ability to solve critical issues in a fast-paced environment with time-sensitive deadlines.
Excellent written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
Strong interpersonal skills including diplomacy and patience.
Demonstrated skills in organization, group process, problem identification, and resolution.
Strong organizational and time management skills with the ability to manage multiple projects and set priorities.
Ability to manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting, and monitoring expenses.
Computer literate with advanced proficiency in Microsoft Office, internet, web-based, and specific job-related software.
Must be able to read, write, and speak English fluently and possess the ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Ability to effectively present information and respond to questions from management, employees, and vendors.
College Degree or GED.
Minimum five to seven years’ experience in a progressively responsible project manager role or similar roles in transportation logistics or supply chain management.
Minimum of five years of handling ship charter operations and heavy lift operations.
Minimum five years industry experience.
Minimum three years supervisory or managerial experience.
Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases, SCM, CPM OR CPIM, MS Project, WMS and TMS packages.

Nice To Haves

Bachelor’s Degree in Business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience.
Project Management Certification (PMP, CPM, MPM).
CPIM (Certified Production and Inventory Management).

Responsibilities

Manage projects from inception through delivery, ensuring completion of project objectives on schedule and within budget constraints.
Meet with business unit management and staff to review new business and proposed re-engineered business operations and systems to analyze feasibility, critical success criteria, and develop ROI business justification studies.
Develop detailed project charter and plan (goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case, and training needs) utilizing project management disciplines and methodologies including process analysis, mapping and flow charting to ensure synchronization of processes and systems.
Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance, and lead project team.
Collaborate with IT management and staff to develop, define, and document technical systems and operational requirements and critical success criteria.
Provide expertise, leadership, guidance, and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking, and executing project-related tasks, budgets, and resource allocations.
Establish communication plan and conduct regularly scheduled project briefings regarding status, issues, and challenges with all levels of business unit, business sponsors, and management for all projects and implementations.
Develop KPI (Key Performance Indicators) metrics.
Partner with business units/functions, sales, and management to develop an implementation project plan and assist in the identification and establishment of an implementation team.
Ensure that projects and programs that are global in nature are effectively communicated across the company.
Ensure compliance with all related CEVA policies, local, state, federal, and ISO 9002 requirements pertaining to the business unit logistic initiatives.
Assist in the development of standard operating procedures and training of the implementation team and staff on requirements.
Monitor performance metrics and measurements related to individuals, teams, processes, and projects.
Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management.
Conduct post-mortem assessment of project performance/success (both operational and financial).
Support department leadership by assuming other department projects and additional management responsibilities.
Conduct annual performance reviews for all staff within the department and address all employee performance problems promptly and directly in accordance with personnel policies of the Company.
Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
Perform other duties as needed.