Project Manager-Retail Bank Renovations

Turner & Townsend•Charlotte, NC

About The Position

Turner & Townsend is seeking an experienced Project Manager to lead the planning, execution, and delivery of retail banking branch renovation and refresh programs. The role manages multiple fast-paced projects while ensuring consistency, quality, budget adherence, and minimal disruption to banking operations. It requires 25%–30% regional travel to project sites when required. The Project Manager coordinates clients and project stakeholders, oversees schedules, budgets, construction, governance, risk, quality, and closeout, and ensures that renovations meet design, brand, security, operational, code, accessibility, and life-safety requirements. The role also supports program improvement, client relationships, and business development. On-site presence and requirements may change depending on client needs. SOX control responsibilities may apply.

Requirements

Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field.
At least 5 years of experience managing retail, banking, corporate interiors, renovation, or construction projects.
Experience overseeing multi-site renovation programs and fast-track project delivery environments.
Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration.
Experience working in occupied facilities while maintaining business continuity.
Proficiency with Microsoft Project, Primavera P6, Excel, and project management software platforms.
Excellent communication, stakeholder management, leadership, and problem-solving skills.

Responsibilities

Manage multiple branch renovation and retail banking improvement projects from initiation through closeout.
Coordinate stakeholders, including banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities.
Develop, monitor, and maintain project schedules, milestones, critical paths, and delivery commitments.
Apply project governance, standards, processes, and reporting frameworks consistently across projects.
Prepare and deliver project status reports, executive summaries, risk registers, and leadership updates.
Oversee renovations to ensure compliance with client design standards, brand requirements, security protocols, and operational needs.
Manage project budgets, forecasts, change orders, and cost controls within approved financial parameters.
Coordinate work to minimize disruption to branch operations, customers, and employees.
Facilitate communication among internal stakeholders, construction teams, vendors, and banking operations teams through meetings and project updates.
Monitor design development, permitting, procurement schedules, construction progress, and closeout requirements.
Manage contractor and consultant performance to achieve quality, safety, schedule, and budget objectives.
Review project documentation, drawings, schedules, budgets, and contractor deliverables for alignment with project goals.
Lead issue resolution, including responding to field conditions, RFIs, change requests, and operational challenges.
Identify project risks and develop mitigation strategies.
Support value engineering and recommend cost-effective solutions without compromising quality, customer experience, or regulatory compliance.
Ensure renovations comply with applicable building codes, accessibility requirements, life-safety standards, and banking security guidelines.
Maintain client relationships and serve as a trusted advisor throughout the project lifecycle.
Identify opportunities for program improvements, process efficiencies, and expanded services within the retail banking portfolio.
Support business development by fostering client relationships and identifying future project opportunities.