Project Manager - Debit Operations Network Releases

Capital One • Houston, TX

3d • Hybrid

About The Position

Capital One is seeking a Project Manager to lead operational implementation of debit network releases. The role works with internal product, technology, delivery, and NetDocs teams and network participants to coordinate quarterly network mandates, maintain network integrity, and support secure and efficient global commerce. This is a hybrid role, with on-site presence required according to Capital One’s hybrid policy at the designated office location.

The Project Manager drives release schedules, milestones, governance, documentation, certification, communications, and partner support. The role also leads moderate to large complex projects and programs, provides strategic and tactical direction, manages project plans in a dynamic environment, mitigates risk through appropriate documentation, and builds relationships with stakeholders to deliver commitments. The position calls for strong communication, influencing, problem-solving, project management, and team coaching skills.

The minimum annual salary depends on work location: $138,100–$157,700 in Houston, Plano, or Richmond, and $151,900–$173,400 in McLean. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers a comprehensive benefits package; eligibility varies by employment status and management level. Capital One will not sponsor new applicants for employment authorization or provide immigration-related support for this position.

Requirements

• Bachelor’s degree or military experience.
• At least 7 years of project management experience.
• Excellent project management skills, including the ability to establish structure and manage work in a dynamic, complex environment.
• Strong communication and partnership skills for interacting with stakeholders at all levels and managing, informing, and influencing outcomes.
• Strong influencing and problem-solving skills.

Nice To Haves

• Master’s degree or MBA.
• At least 8 years of project management experience.
• PMP, Lean, Agile, or Six Sigma certification.
• At least 3 years of people management experience.
• At least 1 year of experience with Adobe FrameMaker and Adobe Acrobat Pro.
• At least 1 year of experience with Google applications such as Docs, Sheets, Slides, and Draw.io.

Responsibilities

• Drive the end-to-end delivery framework for network releases, ensuring mandates are managed and network participants are supported.
• Collaborate with technical teams to define network and gateway release schedules, communicate them broadly, and establish internal milestones.
• Coordinate with delivery teams to ensure timely submission of change requests and adherence to governance standards and requirements.
• Oversee revisions to Operating Rules and technical documentation to ensure clarity and accuracy.
• Provide proactive communication and guidance to network participants throughout the release lifecycle to support successful integration of enhancements.
• Partner with the NetDocs team to distribute network release documentation and communications to participants efficiently and on time.
• Lead moderate to large complex projects and programs, providing strategic direction to projects, peers, and direct reports.
• Design, develop, and manage project plans in a complex, dynamic environment, adjusting plans as requirements change.
• Ensure projects are appropriately documented to mitigate risk and deliver on time.
• Use problem-solving and influencing skills to ensure project plans achieve their intended outcomes.
• Partner with project customers across functions to provide strategic and tactical thought partnership and drive delivery.
• Build relationships and collaborate with key stakeholders to deliver commitments.
• Coach and develop a team of associates through leadership.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager