Project Manager - Debit Operations Network Releases

Capital One • McLean, VA

4d • $138,100 - $173,400 • Hybrid

About The Position

Capital One is hiring a Project Manager to lead critical and strategic business projects, working closely with stakeholders to deliver results that affect the company. The position is part of a team responsible for the standards, technologies, and rules that support secure global commerce across issuer, acquirer, and processor partners. The team coordinates across internal product, technology, delivery, and NetDocs teams and manages operational implementation of quarterly network releases through planning, governance, certification, communication, and participant support.

The role drives end-to-end delivery of network releases, including defining release schedules and milestones, coordinating change requests, revising Operating Rules and technical documentation, guiding network participants through integrations, and distributing release documentation. It also leads moderate to large complex projects and programs, develops and manages project plans in a changing environment, ensures appropriate documentation and timely delivery, solves problems, influences outcomes, and partners cross-functionally with stakeholders. The Project Manager is expected to build relationships, communicate effectively at all levels, and coach and develop associates.

This is a hybrid position, subject to Capital One's hybrid policy for required on-site presence at the designated office. The listed full-time annual salary ranges are $138,100–$157,700 in Houston, Plano, and Richmond, and $151,900–$173,400 in McLean. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states that it will not sponsor new applicants for employment authorization or provide immigration-related support for this position.

Requirements

• Bachelor’s degree or military experience.
• At least 7 years of project management experience.
• Excellent project management skills and the ability to establish structure in a dynamic, complex environment.
• Excellent communication, partnership, influencing, and problem-solving skills.

Nice To Haves

• Master’s or MBA degree.
• At least 8 years of project management experience.
• PMP, Lean, Agile, or Six Sigma certification.
• At least 3 years of people management experience.
• At least 1 year of experience with Adobe FrameMaker and Adobe Acrobat Pro.
• At least 1 year of experience with Google applications such as Docs, Sheets, Slides, and Draw.io.

Responsibilities

• Drive the end-to-end delivery framework for network releases so mandates are managed and network participants are supported.
• Collaborate with technical teams to define network and gateway release schedules, communicate them broadly, and establish internal milestones.
• Collaborate with delivery teams to ensure timely submission of change requests and adherence to governance standards and requirements.
• Oversee revisions to Operating Rules and technical documentation to ensure clarity and accuracy.
• Provide proactive communication and guidance to network participants throughout the release lifecycle to facilitate integration of enhancements.
• Partner with the NetDocs team to distribute network release documentation and communications to participants efficiently and on time.
• Lead moderate to large complex projects and programs, providing strategic direction to projects, peers, and direct reports.
• Design, develop, and manage project plans in a complex, dynamic environment, revising them as requirements change.
• Ensure projects are appropriately documented to mitigate risk and delivered on time.
• Use problem-solving and influencing skills to ensure project plans deliver on their intent.
• Partner cross-functionally with project customers, providing strategic and tactical thought partnership to drive delivery.
• Build relationships and collaborate with key stakeholders to deliver commitments.
• Influence project and program efforts and outcomes.
• Coach and develop a team of associates through leadership.
• Communicate and partner with stakeholders at all levels across the company to manage, inform, and influence outcomes.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager