Network Operations Manager, Contracting

Maven Clinic•New York, NY
•$119,000 - $140,000•Hybrid

About The Position

Maven Clinic is hiring a Network Operations Manager to support its network contracting function and network operations. This individual contributor role manages the full lifecycle of network partnerships, from identifying and evaluating prospective partners through contract negotiation, execution, and ongoing amendment management. The role brings structure and consistency to a function critical to Maven’s growth, balancing speed and rigor while building partner relationships and moving contracting work forward. Senior leadership is available to guide unconventional negotiations, complex rate discussions, and non-standard contract structures. The manager oversees contracting for fertility clinic and ancillary partner networks, with additional support for global network contracting as needed. They also build performance dashboards and standardized processes, provide data and analysis for quarterly business reviews, coordinate cross-functional projects, and support network-facing products and integrations from requirements through implementation and post-launch monitoring. The role requires active work authorization in the United States. Maven uses a flexible hybrid work model. Teams primarily operate from the New York Metropolitan area and remotely from San Francisco/Bay Area, Seattle, and other listed cities. New York City employees are expected to work onsite three days per week; employees based in Boston, DC, Chicago, Seattle, and San Francisco are expected to attend monthly Work Together Days. The base salary range is $119,000–$140,000 per year, with equity and benefits. Individual pay decisions depend on qualifications, experience, and skillset.

Requirements

  • At least 5 years of experience in network development, provider contracting, partnerships, or a related function in healthcare or digital health.
  • Hands-on contracting experience, including drafting, redlining, and negotiating agreements; a legal background is not required.
  • Ability to build and manage a pipeline of partners or relationships, with strong organizational skills and attention to detail.
  • Demonstrated results in rate negotiations within guardrails and in meeting high-volume contracting targets.
  • Experience creating or improving processes in a fast-moving environment.
  • Strong interpersonal and communication skills, including the ability to build trust with external partners and align internal stakeholders.
  • Active work authorization in the United States.

Responsibilities

  • Manage the pipeline of prospective network partners across fertility and ancillary networks, tracking outreach, status, and next steps from initial contract through execution.
  • Maintain an executive dashboard and regularly report on network contracting status.
  • Maintain and enforce a structured framework for evaluating and qualifying new network partners, including clinical quality, geographic coverage, capacity, and strategic fit.
  • Build relationships with prospective partners throughout evaluation and contracting, serving as a trusted point of contact and Maven ambassador.
  • Lead contracting for new clinic agreements and amendments across fertility clinic and ancillary partner networks, with additional support for global network contracting as needed.
  • Partner with clinical, operations, and finance stakeholders to align contract terms with Maven’s operational and quality standards.
  • Maintain an audit trail of contract history, amendments, and communications for each network partner.
  • Build and maintain dashboards to monitor performance across network verticals.
  • Develop standardized templates, evaluation rubrics, and workflows for effective network operations with partners.
  • Supply performance data and analysis to support network quarterly business reviews and ongoing optimization.
  • Coordinate cross-functional projects, bringing structure, data, and follow-through.
  • Support the network product lifecycle for network-facing tools and integrations, from requirements through implementation and post-launch monitoring.

Benefits

  • Equity.
  • Employer-covered health, dental, and insurance plan options.
  • Access to Maven’s platform and specialists, including mental health, reproductive health, family planning, and pediatrics care.
  • Wellness partnerships for whole-self care.
  • Hybrid work, in-office meals, and Work Together Days.
  • 16 weeks of 100% paid parental leave and a new parent stipend for employees with at least one year of service.
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens.
  • 401(k) matching for US-based employees, with immediate vesting.
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