Project Manager- Special Initiatives

Matrix Human Services•Detroit, MI

7d•$59,000 - $72,000

About The Position

Matrix Human Services is hiring a Project Manager – Special Initiatives to plan, coordinate, implement, and monitor special projects and organizational initiatives that support the agency’s strategic priorities. Reporting to the Senior Director of the Matrix Center, the role manages projects from concept through completion by establishing plans, coordinating internal and external stakeholders, monitoring timelines and deliverables, identifying risks, tracking outcomes, and reporting progress. The position requires cross-functional collaboration and the ability to manage multiple projects and priorities simultaneously. The role also provides agency-wide leadership for volunteer engagement and in-kind donations. Responsibilities include identifying and recruiting volunteers, coordinating their onboarding and placements, building community and corporate partnerships, and coordinating the solicitation, documentation, distribution, and acknowledgment of donated goods and services. The Project Manager works with program leaders and other departments to identify needs and create meaningful ways for individuals and organizations to support Matrix programs and initiatives. Work is primarily performed in a normal office environment. Regular travel between Matrix locations and community sites may be required, including during inclement weather. The position may periodically require participation in community, volunteer, organizational, or special-project activities outside traditional business hours. The role requires the ability to lift up to 20 pounds.

Requirements

Bachelor’s degree in Business Administration, Public Administration, Project Management, Nonprofit Management, Communications, Social Services, Philanthropy, Organizational Leadership, or a related field; equivalent combinations of education and professional experience will be evaluated individually.
Demonstrated experience coordinating or managing multiple projects, programs, events, or organizational initiatives.
Ability to develop project plans, establish priorities, monitor deadlines, and manage projects through successful completion.
Strong organizational skills and ability to manage multiple projects and competing priorities simultaneously.
Ability to work across departments and coordinate individuals who do not directly report to the position.
Strong analytical, problem-solving, and critical-thinking skills, including the ability to identify project risks, barriers, and dependencies and develop solutions.
Excellent written and verbal communication skills, meeting facilitation, presentation, and interpersonal communication skills.
Ability to prepare professional reports, presentations, project plans, spreadsheets, correspondence, and other business documents.
Experience identifying and maximizing volunteer and in-kind resource opportunities.
Ability to build and maintain productive relationships with corporations, community organizations, educational institutions, donors, volunteers, and other external partners.
Ability to provide a positive experience for volunteers, donors, partners, staff, and community stakeholders while meeting organizational needs and expectations.
Strong attention to detail and ability to maintain accurate records and documentation.
Ability to collect, organize, analyze, and communicate quantitative and qualitative information.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
Ability to quickly learn new technology and organizational systems.
Ability to work effectively independently and as part of an interdisciplinary team.
Ability to exercise discretion, professionalism, sound judgment, and appropriate confidentiality.
Ability to meet deadlines and produce accurate work in a fast-paced, high-volume environment.
Strong relationship-management skills and ability to maintain effective working relationships with clients, agency staff, senior leadership, community partners, contractors, donors, volunteers, and Board members.
Ability to lift up to 20 pounds.
Ability to travel regularly between Matrix locations and community sites, potentially during inclement weather, and periodically participate in activities outside traditional business hours.

Nice To Haves

Experience coordinating volunteers, community partnerships, donations, events, or community engagement activities.
Experience with project management, customer relationship management, volunteer management, donor management, or related software.

Responsibilities

Plan, coordinate, implement, and evaluate special projects and initiatives assigned by the Senior Director of the Matrix Center.
Develop project plans that define objectives, scope, timelines, milestones, deliverables, responsibilities, resources, and expected outcomes.
Coordinate projects from initiation through completion and ensure deliverables are accurate and completed on schedule.
Maintain project schedules, work plans, action-item trackers, and other project management tools.
Facilitate project meetings; set agendas; document decisions; assign action items; and monitor follow-up.
Coordinate work across departments and programs, and communicate project expectations, responsibilities, timelines, and changes to stakeholders.
Identify project risks, barriers, dependencies, and resource needs; communicate concerns; and recommend solutions.
Monitor project performance against goals, timelines, budgets, and deliverables; analyze data and identify opportunities for improvement.
Prepare status reports, summaries, presentations, dashboards, and other materials for leadership and stakeholders.
Maintain organized project documentation, including decisions, deliverables, expenditures, contracts, and outcomes.
Coordinate with external consultants, vendors, contractors, community partners, and other stakeholders.
Support implementation of systems, processes, programs, events, partnerships, and operational improvements, including related change-management activities.
Conduct research to support project planning, decision-making, and implementation; coordinate special events and agency-wide initiatives as assigned.
Ensure projects align with agency policies, contractual and grant requirements, and organizational priorities.
Develop strategies to recruit a diverse volunteer base and build partnerships with corporations, schools, colleges and universities, faith-based organizations, civic organizations, and community groups.
Work with program leadership to identify volunteer opportunities and promote them through outreach, events, electronic communications, social media, and other channels.
Represent Matrix at volunteer fairs, community events, corporate service events, and other engagement opportunities; coordinate individual, group, short-term, long-term, and project-based volunteer activities.
Coordinate volunteer applications, screening, onboarding, orientation, placement, and training; match volunteers to opportunities based on organizational needs and volunteer interests and qualifications.
Develop volunteer position descriptions; maintain accurate records of assignments, participation, training, and hours; provide ongoing communication and support; and coordinate with staff supervising volunteers.
Ensure volunteers comply with agency policies, confidentiality requirements, safety procedures, background screening requirements, and other applicable standards; address volunteer concerns with appropriate leadership.
Identify opportunities for donated goods and professional services; cultivate relationships with individuals, businesses, corporations, and community partners.
Coordinate the solicitation, receipt, distribution, documentation, valuation, and acknowledgment of in-kind contributions, working with Finance, Development, program leadership, and other departments as needed.
Identify program needs for donated goods and services, provide timely donor acknowledgment, and seek opportunities to develop sustainable partnerships.
Build relationships across the agency, identify operational and project needs with program managers and directors, and serve as a liaison between the Matrix Center and other departments for assigned initiatives.
Establish measurable objectives and performance indicators when appropriate; track activities, milestones, participation, outcomes, expenditures, volunteer hours, and in-kind contributions.
Maintain accurate records for organizational, grant, audit, compliance, and record-retention purposes; prepare routine and special reports and assist with grant reporting.
Manage assigned project budgets, supplies, purchasing, and expenditures within approved parameters; assist with vendor coordination, quotes, purchasing, and invoices.
Provide leadership with timely updates on progress, concerns, accomplishments, and upcoming milestones.
Participate in meetings, committees, workgroups, and special assignments; maintain knowledge of agency programs, services, strategic priorities, and community resources.
Represent Matrix professionally, maintain confidentiality, exercise sound judgment, and perform other duties and special projects as assigned by the Senior Director of the Matrix Center.
Use data to evaluate effectiveness, support goals, promote organizational learning and continuous improvement, identify gaps and barriers, and follow applicable ethical standards and agency policies.
For responsibilities supporting Head Start or Early Head Start programs, comply with applicable federal requirements, program performance standards, state licensing requirements, and relevant professional codes of conduct.
Promote the mission, vision, values, and strategic priorities of Matrix Human Services.

Benefits

Tuition assistance.
Professional development support and an in-house learning and professional development platform.
Vacation banks.
Paid holidays.
Medical/Rx insurance.
Dental insurance.
Vision insurance.
Life/AD&D insurance.
Flexible spending accounts.
Short- and long-term disability coverage.
Employee Assistance Program (EAP).
403(b) retirement account.