Project Manager

TruX Retail Partner • Salisbury, NC

6d • $55,000 - $70,000

About The Position

The Project Manager leads the planning, coordination, and execution of special initiatives, pilots, and cross-functional projects that support client priorities and business objectives. The role establishes project plans, manages timelines and resources, coordinates stakeholders, and maintains accountability for project deliverables and outcomes.

The Project Manager works across operations, client partnerships, field teams, and corporate functions to move initiatives from planning through implementation while identifying risks, removing barriers, and driving continuous improvement. The position also provides direction and coaching to the Special Projects Coordinator.

Requirements

• At least 4 years of experience in project management, operations, program management, or a related field.
• At least 1 year of experience leading projects or coordinating cross-functional initiatives.
• Demonstrated experience managing project scope, timelines, resources, stakeholders, and deliverables.
• Ability to independently assess project challenges, prioritize resources, and make sound decisions.
• Strong project planning, organizational, and execution skills.
• Ability to lead cross-functional initiatives and maintain accountability without relying solely on direct reporting relationships.
• Strong analytical, problem-solving, and risk-management abilities.
• Excellent communication, facilitation, and stakeholder-management skills.
• Ability to manage multiple projects and competing priorities in a changing environment.
• Strong understanding of process improvement, change management, and implementation practices.
• Proficiency in Microsoft Office, project management platforms, and reporting tools.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive business and client information.
• Ability to sit or stand for extended periods.
• Ability to travel to client meetings, corporate offices, retail locations, and program operations across assigned markets.
• Occasional lifting of up to 25 pounds may be required.

Nice To Haves

• Bachelor's degree in business, project management, operations, or a related field; equivalent relevant professional experience may be considered in lieu of a degree.
• Experience implementing operational improvements, pilots, or new processes.
• Experience with project management methodologies and reporting tools.

Responsibilities

• Lead planning and execution of special projects, pilots, and operational initiatives, defining objectives, scope, deliverables, timelines, and success measures.
• Develop and manage project plans, resources, milestones, applicable budgets, and dependencies.
• Coordinate cross-functional stakeholders, including client-facing teams, field operations, technology, and corporate functions, to maintain alignment and accountability.
• Monitor progress and performance against objectives, proactively addressing risks, issues, resource constraints, and delays.
• Facilitate project meetings, communicate status updates, document decisions, and ensure assigned actions and deliverables are completed on time.
• Lead implementation of new processes, tools, and operational improvements, coordinating testing, stakeholder feedback, and transition activities.
• Provide direction and coaching to the Special Projects Coordinator, set priorities, review work quality, and support professional development.
• Evaluate project outcomes, document lessons learned, and recommend improvements to strengthen scalability, efficiency, and cross-functional execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level