Project Manager

BoomZeal Enterprises, Inc.•Town of Islip, NY

15d•$68,000 - $75,000•Onsite

About The Position

This is a Project Manager role with United Water Restoration Group (UWRG) — a property damage mitigation industry disruptor providing 24/7/365 restorative solutions for water, fire, mold, asbestos, and other hazardous material damage. For more than 6 years, our independently owned Long Island, NY organization has grown to serve homeowners, businesses, and property managers across the island — and we're a five-time winner of "Best Restoration Specialist" on Long Island. You'll own all stages of a project from lead conversion through final invoicing, including: Conversion of Job Leads into Memorable 5-Star Experiences Responding promptly to urgent property damage calls, ensuring 24/7 availability for clients. Providing solutions based on client needs and long-term goals. Ensuring client satisfaction throughout the project lifecycle, creating lasting impressions that turn into 5-star reviews. Extreme Ownership for Crushing Revenue Goals Maintaining detailed, real-time documentation of project scope, progress, and client interactions. Maximizing opportunities for all phases of work (contents, asbestos abatement, rebuilds, etc.) that add real value for the client. Managing client and stakeholder expectations while ensuring projects are delivered on target. Preparing, justifying, and defending invoices with insurance carriers while advocating for clients and stakeholders. Building a Culture of Effective & Positive Collaboration Providing guidance and expertise to fellow Project Managers when needed. Promoting collaboration, accountability, and continuous learning across the organization. If you need constant hand-holding or shy away from closing deals and defending invoices, this isn't for you. If you're driven, detail-obsessed, and genuinely thrive on delivering a 5-star client experience while hitting revenue goals, you'll thrive here!

Requirements

Excellent communication and relationship-building skills with clients, stakeholders, team members, and partners.
Proven ability to manage multiple projects with urgency under tight deadlines.
Availability to respond to urgent situations outside standard business hours (on-call rotation required).
Incredible selling ability reflected in a strong closing ratio.
3+ years of project management experience, preferably in restoration, construction, or a related industry.
Strong knowledge of restoration processes, insurance claims handling, and industry standards.
Exceptional organizational and documentation skills with keen attention to detail.
Valid driver's license and reliable transportation 24/7.
Safety-first mindset; OSHA certification preferred.
IICRC WRT & FSRT Certifications, or willingness to get.
NYS DOL Mold Supervisor License, or willingness to get.
Tech-savvy with email, mobile apps, computers, tablets, and smartphones.

Nice To Haves

Xactimate software experience preferred.

Responsibilities

Own all stages of a project from lead conversion through final invoicing.
Respond promptly to urgent property damage calls, ensuring 24/7 availability for clients.
Provide solutions based on client needs and long-term goals.
Ensure client satisfaction throughout the project lifecycle, creating lasting impressions that turn into 5-star reviews.
Maintain detailed, real-time documentation of project scope, progress, and client interactions.
Maximize opportunities for all phases of work (contents, asbestos abatement, rebuilds, etc.) that add real value for the client.
Manage client and stakeholder expectations while ensuring projects are delivered on target.
Prepare, justify, and defend invoices with insurance carriers while advocating for clients and stakeholders.
Provide guidance and expertise to fellow Project Managers when needed.
Promote collaboration, accountability, and continuous learning across the organization.