PROJECT MANAGER

City of Toronto • Toronto, ON

8d • CA$105,241 - CA$160,649 • Onsite

About The Position

Reporting to the Manager, Housing Acquisition & Improvement, the Project Manager provides leadership and expert guidance in the planning, delivery, and implementation of complex housing projects, programs, and initiatives. Working collaboratively with internal staff, non-profit and private-sector housing partners, property owners, developers, and consultants, the incumbent ensures the successful delivery of projects while fostering strong stakeholder relationships, maintaining high standards of quality, and supporting organizational excellence. The incumbent is responsible for advancing housing projects within the Housing Acquisition & Improvement team’s diverse portfolio of housing initiatives, including non-profit rental housing acquisitions, environmental retrofits and renovations, non-profit ownership housing, multi-tenant housing improvements, and laneway and garden suite incentive programs. Leveraging expertise in real estate, financial and legal housing matters, residential design, renovations, facilities management, and stakeholder relations, the Project Manager develops and implements effective housing solutions that support the City's housing objectives.

Requirements

• Post-secondary education in a relevant professional discipline or an equivalent combination of education and relevant experience.
• Considerable experience in leading complex projects, including developing and implementing formal project plans, managing deliverables and identifying outcomes and objectives.
• Considerable experience in establishing and maintaining effective partnerships with diverse stakeholders.
• Considerable experience assessing business processes and program performance, conducting research and analysis, and implementing innovative strategies that improve operational effectiveness and service delivery outcomes.
• Knowledge of current affordable housing, urban planning and land development issues and trends in a Canadian context.
• Excellent oral communication, writing, presentation and interpersonal skills, to deal effectively with business unit staff, and senior management, and communicate information in a manner that is understandable to a wide range of individuals.
• Knowledge of relevant software applications including the Microsoft Office suite and Visio.
• Strong administrative skills with considerable experience managing administrative and budgetary components associated with housing projects or programs.
• Strategic, analytical, conceptual and critical thinking skills and problem-solving abilities, with the capacity to understand program and policy issues and the ability to develop recommendations that advance the organization.
• Ability to be a fully accountable project leader handling multiple and diverse projects and priorities in a detail-oriented and fast paced environment, and able to identify needs and initiate, coordinate and manage the implementation of creative solutions.
• Knowledge of facilities and building sciences, understanding of land and real estate development, land use planning and business planning issues, including technical, policy and intergovernmental aspects.
• Ability to be flexible and to thrive in a high-stress creative environment with frequent and competing deadlines, multiple tasks and high-performance expectations, and to set and exceed goals.
• Excellent interpersonal, consensus building, consultation and negotiation skills with the ability to make sound decisions.
• Political acumen and understanding of public relations and building partnerships.
• Innovative, adaptable and creative to meet the changing needs of industries and customers served and emerging directions.
• Ability to multi-task with excellent organizational and time management skills to successfully manage a workload with competing demands and deadlines.
• Familiarity with municipal and/or public sector operations.

Nice To Haves

• Experience managing multiple housing development projects and/or development related programs will be considered an asset.

Responsibilities

• Consult, liaise, negotiate and represent the Division in meetings with a diverse range of internal and external stakeholders, including non-profit and private sector residential property owners, developers and consultants, staff from City divisions and agencies, elected officials, community groups, and other governments to achieve divisional and corporate goals and objectives;
• Analyze business processes and deliverables, conduct research and develop and implement detailed project plans to optimize operational effectiveness and efficiency;
• Assist in establishing the strategic direction of programs and projects, anticipating, analyzing and identifying organizational and program delivery impacts of emerging issues and activities, and recommending innovative solutions and program policies using sound professional judgment;
• Designs and delivers housing program application processes or requests for proposals in accordance with the City's policies and procedures and manages evaluation and selection processes;
• Develop, recommend and implement detailed project and program plans and budgets and ensure that expenditures are controlled and maintained within approved budget limits;
• Maintain accurate and detailed records and prepare timely reports and briefing notes to senior management for complex projects;
• Establishes and maintains program data and information systems including financial information;
• Ensure compliance with contractual agreements, project charters and legislative requirements;
• Monitor construction work, conduct site visits and inspect properties and work in progress to ensure projects are completed on schedule, on budget, and meet quality standards;
• Build strategic professional relationships with stakeholders, understanding diverse positions and using conflict resolution and negotiation skills to successfully manage sensitive and controversial matters;
• Work with Legal Services solicitors, housing program proponents and their legal representatives in the drafting and execution of diverse housing agreements;
• Develop, coordinate and support communications activities;
• Ensures the quality of work and service meets corporate and divisional standards in compliance with all legislative regulations that apply.

Benefits

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree