Project Manager

CREATIVE OFFICE PAVILION LLC•Boston, MA
•$80,000 - $85,000

About The Position

The Project Manager ensures that projects meet client expectations. The role supports sales and design and coordinates pre-order preparation, labor quoting, and scheduling. The Project Manager oversees installation teams, warehouse teams, and subcontractors to help ensure projects are completed on time and at the quoted cost. They serve as a liaison among sales, clients, internal operational departments, and external vendors throughout each project. The role also follows up on punch-list issues and ensures orders are invoiced upon project completion. The Project Manager reviews project drawings and specifications, plans receiving and installation phases, and develops schedules aligned with client move-in dates. They verify field dimensions, communicate project expectations to foremen, supervise delivery and installation onsite as needed, and document change orders for clients and sales. The position may also involve other assigned duties and adapting to changes in processes and responsibilities.

Requirements

  • Four-year college degree.
  • 1–3 years of experience in the industry.
  • Valid driver’s license and personal car.
  • Exceptional time-management and organizational skills to handle a high volume of detailed work and multitask.
  • Strong written and verbal communication skills.
  • Ability to lift, carry, push, or pull products weighing more than 50 pounds on occasion.
  • Ability to stand, bend, squat, twist, crawl, push, and/or pull on occasion.

Responsibilities

  • Relay information about pricing, delivery, installation, and related services in a timely manner.
  • Work with the team on bids and complete duties as assigned.
  • Understand how to manage a project or order through the entire Creative Office Resources system.
  • Review drawings and specifications before order entry to determine receiving and installation phasing.
  • Develop and manage project phasing by creating a furniture project schedule that meets the client’s move-in date.
  • Confirm and verify critical field dimensions and evaluate the space against project specifications.
  • Meet with project foremen before installation and during the installation to review the project scope and ensure they understand client and salesperson expectations.
  • Supervise onsite delivery and installation as needed.
  • Create change orders and provide written documentation to the client and sales.
  • Follow up on punch-list issues and ensure orders are invoiced after project completion.
  • Adapt to changes in processes and responsibilities and work the hours required to achieve agreed-upon goals.
  • Perform other duties as assigned.
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