Project Manager

Croud•New York, NY

15d•Hybrid

About The Position

Croud is a global, full-service digital marketing agency. Through a seamless combination of data, technology and creativity, our teams drive business performance and long-term growth for ambitious brands. Located in the heart of Soho, Croud New York is home to a group of highly-skilled digital experts, passionate about driving innovation and delivering great work for clients. With a rapidly expanding team and client portfolio, Croud offers hands-on experience working with some of the world's leading brands across every industry sector. As Project Manager you'll be responsible for delivering our briefs on time and on budget. Taking the reigns on implementing effective ways of working across your accounts, crafting project plans and managing resource to deliver seamlessly. It's a collaborative role that works closely with Client Leadership, Operations and all of our delivery team members. We're looking for someone who does what they say they'll do to build trusting relationships, as well as a great communicator who can make sure the team knows exactly what’s expected of them at all stages. We use a tool called Productive & ClickUp that you'll spend most of your days in, building project plans, scheduling resource and reporting on progress - so previous experience in a similar tool would be beneficial.

Requirements

1.5+ years of experience working in a similar role in an agency setting - ideally in social media delivery.
Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
Highly organized: social is fast, there’s a lot of content and a lot of deadlines so the ability to run a tight ship is a must.
Agile with an eye for detail: you'll be able to work at a fast pace and keep our systems up-to-date.
Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You take real pride in what you deliver and always strive for perfection.
Real drive and ambition: you are passionate and ambitious. You’re confident in your ability to adapt to the ever-changing world of social and a proactive self-starter with a mindset of growth and the drive to make it happen.

Nice To Haves

Previous experience in Productive & ClickUp or similar project management tools.

Responsibilities

Lead the day-to-day operations of your clients including timelines and project plans, implementing ways of working and managing resource requirements.
Proactively solve commercial & operational challenges, escalating to key stakeholders both internally and externally, when required, as well as sharing recommendations on how to solve these challenges.
Support with administration and management of Projects and Pipeline in our agency-management software (Productive), ensuring everything is set up accurately, managed efficiently and reported on regularly.
Make sure timesheets are updated on time each week and report regularly on how we're burning down on budgets with recommendations for improvement.
Work with our central US Operations team to ensuring the right skill set & experience is matched and allocated to each brief and scope of work, and help to schedule resource for the US team in Productive based on project plans.
Encourage a seamless working relationship between internal stakeholders, expectation management through constant communication is essential.
Track and monitor progress for ongoing deliverables and identify bottlenecks to work together to find possible solutions.
Support the Senior Project Manager with execution as required.