Project Manager

Dollar General•Goodlettsville, TN

About The Position

The Project Manager initiates, plans, controls, monitors, executes, and closes strategic projects owned by the IT department. The role uses the Dollar General PMO Standard Operating Procedures (SOP) and IT Technology Governance Process (TGP) to maintain cost, time, and quality. The Project Manager manages projects across the Define, Explore, Develop/Validate, and Implement/Measure phases, including project planning and documentation, requirements gathering, scheduling, governance preparation, project controls, testing, go-live coordination, and project closeout. The role also assists with vendor contract approvals and escalations, and manages, maintains, enhances, and troubleshoots Project Server and SharePoint. It provides support to project managers with project plans, timesheets, and OME issues and enhancements.

Requirements

  • At least four years of experience in IT.
  • PMP certification required.
  • Demonstrable leadership skills, including consultative supervision, influencing others, and managing all levels of an organization.
  • Ability to implement PMO Standard Operating Procedures and the Technology Governance Process effectively.
  • Ability to communicate effectively verbally and in writing, with good listening skills.
  • Knowledge of or experience with systems development methodology and/or infrastructure management.
  • Delegation and follow-up skills, with emphasis on meeting deadlines.
  • Ability to proactively identify project risks, issues, and action items; facilitate alternate solutions; resolve conflicts; and build productive client partnerships.

Nice To Haves

  • Project planning and tracking experience using project management software.
  • Bachelor's degree preferred.
  • Retail experience preferred.

Responsibilities

  • Manage strategic IT projects using the Dollar General PMO SOP and IT TGP.
  • Assist with business case preparation and reports for IT Steering Committee Gate 1 decisions.
  • Create and facilitate project kick-off presentations; create project charters and facilitate charter review meetings.
  • Create and manage project documentation storage, schedules, and project work-breakdown sessions.
  • Facilitate sessions to identify business and technical requirements and facilitate proof-of-concept exercises.
  • Facilitate IT Security Assessment reviews and complete Gate 2 preparation activities; assist with reports for IT Steering Committee Gate 2 decisions.
  • Manage and control project management processes, involve appropriate decision makers in addressing roadblocks, and facilitate weekly project control calls.
  • Ensure SDLC requirements are completed, IT change control processes are followed, and project change management processes are used.
  • Report project progress weekly, create and verify Stoplight reports, and maintain communication with IT department managers and business function managers.
  • Facilitate successful system, end-to-end, and user acceptance testing with internal and/or external resources.
  • Coordinate status information during go-live implementations in accordance with the project plan and ensure ongoing support services are ready and online.
  • Conduct post-project reviews and lessons-learned sessions and complete project closeout activities.
  • Assist in acquiring Legal department approval of pending contracts through defined workflow processes and communicate vendor risks, issues, concerns, and schedule escalations.
  • Manage, maintain, enhance, and troubleshoot Project Server and SharePoint.
  • Troubleshoot and correct project plan, timesheet, and OME issues and enhancements, and assist project managers with them.
  • Manage five to six cross-functional, medium-to-large projects, with average durations greater than 12 months.
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