Project Manager- Customer Service Based

Moore Digital Print and Mail Center, Tulsa•Tulsa, OK

6d•Onsite

About The Position

Moore- Digital Print and Mail Center, Tulsa seeking a Project Manager. In this position you will coordinate and manages all aspects of customer service through overseeing job production and delivering multiple projects on time, on target and on budget, simultaneously. Job Summary: This position coordinates and manages all aspects of customer service through overseeing job production and delivering multiple projects on time, on target and on budget, simultaneously.

Requirements

Strong verbal and written communication skills
Computer literacy is an essential function of this position
Ability to perform basic math skills
Must be detail oriented
Create a motivating work environment by working as a team and or completing tasks as an individual
Color Recognition
Ability to multitask and work on multiple jobs at a time
Ability to handle a stressful environment at times

Nice To Haves

High School Diploma or GED or equivalent work experience preferred
A basic understanding of the printing processes, letter shop processes, and USPS regulations as it pertains to 1st class and bulk mail design and compliance a plus

Responsibilities

Attend Daily Production Meeting as requested
Management of production against a pre-established production timeline
Responsible for working directly with internal and external customers, production, purchasing, scheduling and sales to assure jobs are planned and completed correctly.
Back up Sales Executives by requesting quotes and production schedules on an as needed basis
Participation in regular team buildings sessions and career development training sessions is expected
Job Order Entry, Proof-Reading, Purchase USPS permits as applicable, Execute change orders implement pre-invoicing as needed
Assist the CRM by refining cost estimates throughout the project as additional data is obtained as directed.
Works co-operatively with others, being part of a team, learn to assume the role of a leader within designated POD
Oversee job production and comply with job timeline
Must be professional in dress, communication and actions
Maintain a clean and safe working environment
Proactively alert the supervisor and manager to any potential issues that would negatively impact a job from making production
Actively participate in the continuous improvement process for quality control, productivity, and operating procedures
Consistent and reliable attendance is mandatory
All other duties as assigned