Project Manager - FT

Pioneer Human Services•Seattle, WA
•$84,466 - $140,777

About The Position

The Project Manager supports the planning, coordination, and execution of projects aligned with Pioneer Human Services’ strategic, operational, and mission-driven goals. The role collaborates with stakeholders across business units—including shared and support services, healthcare, manufacturing, and transitional services—to deliver projects on time, within scope and budget, and in alignment with organizational priorities. The position supports larger initiatives or leads smaller, well-defined projects under the guidance of senior project staff. It develops project plans, tracks milestones and deliverables, coordinates meetings and documentation, and assists with communications and risk management. The Project Manager should be adaptable, detail-oriented, and comfortable navigating ambiguity in a fast-paced, mission-driven environment. Pioneer Human Services is a nationally recognized nonprofit with more than 35 locations across Washington state. Its mission is to empower justice-involved individuals to overcome adversity and reach their full potential. This position is designated safety-sensitive and is subject to pre-employment and employment drug testing, including testing for marijuana.

Requirements

  • Bachelor’s degree in Business, Project Management, Engineering, Public Administration, Health Administration/Public Health, Human Services, Operations, or a related field, or an equivalent combination of education and experience.
  • At least 3 years of direct project management experience, including leading and supporting projects and coordination, administration, and analyst experience beyond the IT sector.
  • Familiarity with applying project management principles and tools.
  • Strong communication, organization, and time management skills.
  • Demonstrated ability to manage multiple priorities and meet deadlines.
  • Successful candidate must complete project management certificate coursework within one year of hire.

Nice To Haves

  • PMP certification (preferred but not required).
  • Experience in nonprofit, healthcare, behavioral health, or social enterprise settings.
  • Familiarity with Lean, Agile, or other project delivery frameworks.
  • Experience with data analysis or dashboard tools such as Power BI or Tableau.

Responsibilities

  • Lead the initiation, planning, and implementation of all project phases.
  • Work with business owners, leaders, and executive sponsors to understand business needs, define project goals and charters, and align projects with organizational strategic goals.
  • Develop detailed implementation plans, schedules, and resource requirements and allocations.
  • Develop, manage, and report on project budgets in collaboration with Finance and business sponsors.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Plan and manage multiple concurrent projects.
  • Provide project management expertise throughout projects.
  • Direct, lead, and support project teams.
  • Use project management tools and applications to support and drive work.
  • Identify, manage, and escalate risks for timely mitigation; anticipate portfolio needs, risks, and challenges.
  • Engage stakeholders proactively to gather feedback, maintain alignment, and manage expectations.
  • Track deliverables and communicate with sponsors to support delivery on time, within scope, and within budget.
  • Monitor and report project progress to the project team, business owner, executive sponsor, and steering team as appropriate.
  • Apply standard change management processes to manage scope and implement incremental changes that support project outcomes.
  • Ensure project documentation is complete, including at project closure.
  • Create and maintain a governance structure and comprehensive documentation for each project.
  • Facilitate after-action reviews with stakeholders and document insights and recommendations for future project execution.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account
  • Employer-provided life insurance
  • Accidental Death & Dismemberment (AD&D) insurance
  • Disability coverage
  • Front-loaded tuition assistance
  • Retirement plan
  • Employee recognition programs
  • Public transportation discounts
  • Employee Assistance Program (EAP)
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