Project Manager - Intermediate

DTSV Inc•Camp Springs, MD
•$80,000 - $90,000

About The Position

The Intermediate Project Manager supports the U.S. Citizenship and Immigration Services (USCIS), Office of Security and Integrity (OSI), Program Management Office (PMO). The role helps ensure OSI projects and programs receive substantive, repeatable, standardized support and applies a controlled project management methodology to project delivery and business change. The PMO provides documentation guidance and metrics for project management and execution, and the position manages projects and associated risks to support efficient, successful implementation. The Project Manager provides program management support for OSI-related projects and initiatives, including ensuring that projects meet requirements and specifications, stay within defined schedules and cost parameters, and receive overall management support. The position requires expert knowledge and proficiency in SQL, Oracle DB, and SAS. Duties include technical writing and reporting; database querying and analysis; coordinating project activities with OSI divisions and USCIS stakeholders; managing subordinate contractors; supporting the Senior Project Manager; defining roles, responsibilities, scope, governance, and operational activities; developing project plans, training materials, policies, and reports; and supporting project planning, execution, monitoring, change control, risk, quality, communications, portfolio management, scheduling, and budget projection activities.

Requirements

  • U.S. citizenship.
  • Associate degree or higher.
  • At least 5 years of related knowledge and experience.
  • Experience with program management principles and disciplines, including business process remodeling or reengineering and project leadership.
  • Expert knowledge of and proficiency in SQL, Oracle DB, and SAS.
  • Excellent Microsoft Office skills, including familiarity with MS SharePoint.
  • Strong oral and written communication skills.
  • Successful completion of a corporate background investigation, including criminal and credit checks.
  • Ability to obtain and maintain a Government suitability determination or security clearance.

Nice To Haves

  • PMP certification.

Responsibilities

  • Prepare periodic security reports and presentations by compiling text, graphics, and data from multiple sources.
  • Assist in drafting Branch-level process documentation, instructions, standard operating procedures, and user manuals.
  • Create standard and ad-hoc program management reports for analysis and presentations.
  • Create process flow diagrams, flow charts, and project plans.
  • Use SQL to formulate queries across multiple tables in the SMART System (Oracle DB).
  • Develop and validate techniques and methods for SMART System query results.
  • Use SAS Enterprise Guide to query its data server and develop and validate techniques and methods for query results.
  • Perform ad-hoc system queries and data analysis.
  • Coordinate project management activities with technical implementation project managers across OSI divisions and other USCIS divisions.
  • Manage subordinate contractors assigned to program implementation.
  • Meet with USCIS stakeholders to assess needs and communicate vision and direction.
  • Define roles and responsibilities for implementing programs needed to achieve the Government’s vision for fully operational capability.
  • Support the Senior Project Manager on OSI-related projects and initiatives.
  • Provide professional management support to OSI for the USCIS Enterprise Security effort.
  • Analyze, describe, document, and diagram business models and processes associated with program implementation.
  • Develop training collateral and training plans for program implementation.
  • Support business process modeling and reengineering.
  • Develop DHS- and USCIS-specific project initiation documents, including Project Charters and Project Management Plans, defining roles, responsibilities, scope, operational activities, and governance structure.
  • Support project change control to ensure product or service changes are introduced in a controlled and coordinated manner.
  • Support project risk management, quality management, communications management, and portfolio management.
  • Provide project scheduling support.
  • Facilitate Integrated Project Teams and support organizational assessments and cost-benefit analyses.
  • Prepare and present white papers and progress reports, and assist management with analysis of costs, schedules, and work performance.
  • Develop project budgetary projections.
  • Develop external service provider work orders and packages.
  • Provide training support, including answering questions about project management standards and applications.
  • Handle corrections to ensure timely and accurate reporting.
  • Prepare project documents and status reports.
  • Support project management phases, including planning, execution, and results monitoring.
  • Coordinate project activity and facilitate staff and Integrated Project Team meetings.
  • Develop and maintain policies relating to USCIS operations.
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