Project Manager (Project Management Office)

CDA-AMC•Toronto, ON

2d•CA$70,890 - CA$86,650•Hybrid

About The Position

Canada’s Drug Agency (CDA-AMC) is seeking a Project Manager for its Project Management Office (PMO) team. This role is crucial for ensuring projects are delivered on time, within scope, and within budget. The Project Manager will also drive continuous improvement, enhance reporting excellence, and ensure organizational alignment. Key responsibilities include developing and delivering training on project management best practices, partnering across the organization to provide structured project leadership, and advancing PMO standards. Additionally, the role involves identifying, documenting, and optimizing product-related processes to improve efficiency, standardization, and alignment with customer needs. CDA-AMC is an independent, not-for-profit organization funded by federal, provincial, and territorial governments, focused on driving better coordination and value within Canada’s drug, health technology, and health systems landscape. The organization has offices in Ottawa and Toronto and was recognized as one of the National Capital Region’s top employers for the third consecutive year, highlighting its commitment to a positive and inclusive work environment.

Requirements

Project Management Professional (PMP) certification
A postsecondary education in business or a related field, such as technology or health research
Formal training in project management
At least 3 years of experience in leading complex projects (additional relevant experience may be considered a suitable equivalent for the required education)
Advanced computer skills using the Microsoft tools suite, including SharePoint, Word, Outlook, Excel, and PowerPoint
At least 5 years’ experience with a project enterprise management tool including administration, such as Project Online, Asana, Smartsheet, Wrike, or Planner Enterprise
Advanced knowledge and experience with quality frameworks (i.e., Lean, Six Sigma, PMBOK)
Knowledge of change management principles (i.e., Awareness, Desire, Knowledge, Ability, Reinforcement [ADKAR], Prosci)
Advanced skills in process mapping, documenting, and business process re-engineering
Demonstrated ability to analyze business processes and workflows from a systems thinking approach
Strong facilitation and training skills with the ability to engage management and employees
Advanced writing and communications skills
Experience in the application of project management principles and the implementation of best practices, including coaching others in the application of principles and practice
Expertise in developing and maintaining project schedules
Excellent organizational skills with a well-developed ability to plan and manage priorities
Strong interpersonal, and relationship-building skills
Ability to proactively identify risks to the successful completion of projects, problem solve, and recommend the best course of action appropriate to customer needs and the culture at CDA-AMC
Flexibility and adaptability within a dynamic working environment to anticipate needs and successfully manage multiple tasks, conflicting priorities, and regular process changes while supporting several different product types concurrently
Ability to work under pressure and handle confidential matters with discretion.
Candidates must be legally eligible to work in Canada.

Nice To Haves

Experience working within a PMO or structured project environment
Experience with portfolio reporting tools (e.g., PowerBI, Birdview PSA)
Exposure to process re-engineering and organizational transformation initiatives
Project management experience in a research environment
Fluency in French.

Responsibilities

Promote project management best practices and knowledge sharing using a Project Management Body of Knowledge (PMBOK)–based methodology, including building an internal community of practice.
Assess end-to-end product life cycle processes (from initiation to close) to identify gaps, inconsistencies, duplication, and risks, and develop recommendations to improve efficiency and mitigate risk.
Develop and maintain PMO tools and templates (e.g., charters, schedules, budgets, change management).
Document and maintain core CDA-AMC product processes, including detailed process maps and business requirements.
Lead the development and implementation of change management plans for updates to project management policies, processes, and procedures.
Manage all non-research components of assigned projects, including scheduling, status reporting, onboarding contributors, budgeting, risk and issue management, and task coordination; projects may be complex, long term, and involve diverse cross-functional teams.
Track and report on project and portfolio-level key performance indicators (KPIs), including supporting PMO dashboards and portfolio reporting.
Strengthen resource and capacity planning through data-driven approaches, leveraging enterprise tools and emerging capabilities, such as artificial intelligence-based tools and advanced analytics.
Administer Birdview’s Enterprise Project Management software.
Support performance measurement and reporting, including KPIs, to enable timely decision-making and provide visibility into project performance and organizational capacity.
Lead continuous improvement initiatives and support adoption of process changes through training and engagement.
Analyze product performance by monitoring and interpreting key metrics and trends.
Manage and escalate project budgets to ensure delivery within scope, timeline, and cost parameters.
Partner closely with project owners while maintaining accountability for the successful execution of complex projects.
Provide ad hoc project support across CDA-AMC as needed.

Benefits

Team-focused, supportive, and inclusive work environment
Competitive compensation package
Participation in a defined benefit pension plan with the Healthcare of Ontario Pension Plan (HOOPP)
Comprehensive benefits package for employees and dependents, including health, dental, life, and travel insurance
Spending accounts to meet your health care and individual wellness needs
Employee assistance program
Generous paid time off (including a minimum of 4 weeks of vacation, paid sick leave and life leave, a December holiday closure, your birthday as a paid day off, and other leave options)
Flexible hours
Hybrid work model that promotes work-life balance
Opportunities to work with and learn from highly specialized professionals
Personal growth through professional development opportunities, corporate training, and support for continuing education
Friendly culture in which community engagement is supported and people’s efforts and important milestones are recognized
Opportunity to make a difference for people living in Canada and effect positive change.