Project Manager

Arbor Research•Ann Arbor, MI

71d

About The Position

The Project Manager will lead the day-to-day execution of the contract across concurrent task areas, directing a multidisciplinary team of analysts and specialists toward scope, schedule, and budget objectives. This role involves developing, baselining, and maintaining essential project management artifacts, including the project management plan, concept of operations, team charter, work breakdown structure dictionary, and various management plans (schedule, communication, change, risk, knowledge, and quality). The Project Manager will maintain the integrated project schedule, update it weekly, and flag issues to leadership. A key responsibility is leading risk management through reviews, facilitation of identification, maintaining a risk register with analysis, and tracking risks to closure. Change management is also a critical function, involving tracking changes to project baselines or systems. The role requires producing regular status reports (weekly and monthly), preparing materials for leadership meetings, and following up on action items. Stakeholder engagement and communication are paramount, coordinating work with client components, Federal partners, and other contractors. The Project Manager will create project work plans, estimate resources, monitor milestones, and balance competing demands for resources. Support for transition-in and transition-out activities, including knowledge transfer and artifact handoff, is also expected. Experience within Medicare systems at CMS, particularly enrollment and beneficiary database operations, is desirable. Arbor Research emphasizes core values of Collaborative Spirit, Creativity, Credibility, and Dedication, expecting employees to embody these in their daily work.

Requirements

Active Project Management Professional (PMP) certification through the Project Management Institute, maintained throughout the engagement.
Bachelor’s degree with at least five (5) years of project management experience managing a multidisciplinary project team, or an equivalent combination of education and experience.
Experience managing a formal software development lifecycle process and familiarity with agile methodologies.
Experience in the direct and indirect management of multidisciplinary teams working toward complex goals, with adeptness at creating a collaborative team environment.
Excellent organizational and planning skills, including productive use of project management technology.
Ability to understand difficult technical concepts and to communicate, orally and in writing, with a range of technical and non-technical audiences.
Demonstrated strong verbal and written communication skills.
Proficiency with the Microsoft Office Suite and collaboration tools such as JIRA, Confluence, and SharePoint.
Ability to obtain and maintain a U.S. Federal public trust suitability determination, and U.S. work authorization sufficient to meet E-Verify requirements.

Nice To Haves

Experience working within Medicare systems at CMS, especially enrollment and beneficiary database operations is desirable.
Non-profit experience.
Experience supporting Federal health programs or agencies.
Familiarity with Enterprise Performance Life Cycle (EPLC), System Development Life Cycle (SDLC), and ITIL governance frameworks.
Experience managing cross-agency or interagency coordination efforts.
Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Microsoft Project.

Responsibilities

Lead day-to-day execution of the contract across concurrent task areas, directing a multidisciplinary team of analysts and specialists toward scope, schedule, and budget objectives.
Develop, baseline, and maintain project management artifacts, including the project management plan, concept of operations, team charter, work breakdown structure dictionary, and the schedule, communication, change, risk, knowledge, and quality management plans.
Maintain the integrated project schedule, update it on a weekly basis, and flag issues and concerns to project leadership.
Lead risk management by conducting risk reviews, facilitating risk identification with stakeholder groups, maintaining a risk register with qualitative and quantitative analysis, and tracking each risk to closure.
Lead change management by tracking the submission, evaluation, and implementation of changes to project baselines or systems using approved collaboration tools.
Produce weekly status reports, monthly status reports, and materials for executive and leadership meetings, and follow up on action items and requests.
Direct overall stakeholder engagement and communication, coordinating work with client components, Federal partners, and other designated contractors.
Create project work plans and task-based resource estimates, monitor milestone accomplishment, and balance competing demands for shared resources.
Support transition-in and transition-out activities, including knowledge transfer sessions, artifact handoff, and transition progress reporting.
Direct and indirect supervision of the multidisciplinary project team, including analysts and specialists assigned to the contract.