Project Manager (Hybrid)

First American•Santa Ana, CA

5d•Hybrid

About The Position

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Requirements

Expert knowledge of project management methodologies, governance practices, and delivery frameworks.
Experience managing large, complex projects with multiple interdependencies.
Strong risk management, budgeting, forecasting, and resource planning capabilities.
Expertise in executive communications, stakeholder management, and change management.
Strong understanding of Agile principles and Scrum practices.
Experience serving as Scrum Master or Agile project lead.
Experience facilitating sprint planning, release planning, backlog management, and Agile metrics.
Understanding of data conversion, data migration, data warehousing, and datamart concepts.
Experience coordinating business and technology teams during platform modernization initiatives.
Ability to translate business requirements into actionable project plans.
Microsoft Project, Azure DevOps, Jira, Confluence, Smartsheet, or similar project management tools.
Microsoft Office Suite including Excel, PowerPoint, Word, and Teams.
Reporting and dashboard tools used for project status and KPI reporting.
Collaboration and workflow management platforms.
Bachelor's degree in Business, Information Systems, Project Management, Technology, or related field; equivalent experience may be considered.
8+ years of project management experience leading business and technology initiatives.
Experience managing large-scale cross-functional projects from initiation through implementation.
Experience facilitating executive-level communications and governance.
Demonstrated success managing multiple concurrent priorities and stakeholders.

Nice To Haves

Familiarity with title, property, data, records, or information management environments preferred.

Responsibilities

Lead projects from initial concept through implementation, transition, and operational handoff.
Develop and maintain comprehensive project plans, schedules, resource plans, risk registers, issue logs, budgets, and status reporting.
Facilitate project governance, steering committee reviews, and executive communications.
Coordinate project dependencies across business units, technology teams, vendors, and external stakeholders.
Monitor project performance and proactively identify risks, mitigation strategies, and contingency plans.
Ensure project activities and deliverables align with operational, financial, compliance, and strategic objectives.
Conduct project meetings and provide timely status updates to sponsors and leadership.
Drive issue resolution and decision-making to maintain project momentum and delivery timelines.
Lead the conversion of existing legacy title plants into the New Title Plant (NTP) database structure and supporting datamart environment.
Coordinate activities among DOCS, technology, data engineering, product, operations, and business stakeholders.
Manage migration plans, conversion schedules, testing activities, cutover strategies, and post-implementation support.
Identify and resolve data quality, process, and integration challenges associated with title plant modernization.
Establish project metrics and reporting to track conversion progress and business outcomes.
Serve as the primary coordinator for Universal Record platform initiatives spanning multiple workgroups and departments.
Facilitate alignment between business priorities, technical requirements, release schedules, and operational impacts.
Manage enhancement requests, dependency tracking, stakeholder communications, and implementation planning.
Ensure platform changes are evaluated for downstream impacts and coordinated across affected teams.
Act as Scrum Master and delivery lead for the OCR Manufacturing platform.
Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, and release planning.
Partner with Product Owners and engineering teams to prioritize work and maintain a healthy product backlog.
Track sprint metrics and team performance to support continuous improvement.
Coordinate releases and production deployments while ensuring readiness across impacted teams.
Promote project management and Agile best practices throughout the organization.
Identify opportunities to improve delivery processes, governance, communication, and resource utilization.
Mentor project team members and less experienced staff in project management methodologies and tools.