Project Manager, Technology Services
About The Position
ReSource Pro is seeking a Project Manager, Technology Services to lead multiple client-facing engagements and ensure successful planning, execution, and delivery of software implementation and related projects. The role develops comprehensive project and resource plans, coordinates cross-functional teams, manages timelines and budgets, mitigates risks, and maintains strong client relationships to achieve desired outcomes. The position leads project teams from initiation through delivery, ensuring adherence to budget, timelines, and quality standards. It also serves as the primary day-to-day client contact, providing clear and transparent status updates, managing expectations, and addressing escalations. All remote positions are based in the United States, and candidates must reside within the U.S. to be considered. Domestic travel may be required up to 25% of the time.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, IT, or a related field.
- 10+ years of relevant experience in software implementation or program/project management within IT/software delivery environments.
- Proficiency in MS Project and project management tools.
- Knowledge of policy administration, claims management, and vendor solutions such as Insurity, Majesco, Guidewire, or Duck Creek.
- Strong leadership skills, including the ability to influence without direct authority.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively, adapting to shifting priorities and timelines.
- Ability to travel domestically up to 25% of the time.
- Technological proficiency and ability to learn, use, and navigate a variety of external and internal systems.
- Must reside within the United States to be considered for a remote position.
Nice To Haves
- PMP certification.
- Property and casualty (P&C) insurance experience.
- Experience with ClickUp.
Responsibilities
- Develop detailed project plans covering scope, timelines, deliverables, and resource allocation, aligned with client expectations.
- Lead project teams from initiation through delivery and drive adherence to budget, timelines, and quality standards.
- Monitor project scope and risks; proactively identify, escalate, and resolve issues that could affect schedule, cost, or performance.
- Serve as the primary day-to-day point of contact for assigned clients and build relationships from analyst to executive level.
- Provide clear, timely, and transparent status updates, manage expectations, and address escalations to maintain client confidence.
- Foster a respectful, collaborative, and solution-oriented team environment.
Benefits
- 100% paid employee health insurance available on Day 1.
- Eligible for medical, dental, and vision benefits on Day 1.
- Internet stipend eligibility for remote positions.
- 401(k) with employer match, vested on Day 1.
- HSA/FSA available.
- Employer-provided long-term and short-term disability.
- Generous PTO plan with paid holidays and floating holidays.
- Development and growth opportunities.
- Comprehensive wellness program and prioritization of employee health.
- Annual bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
