Project Manager, Web Operations
About The Position
Digital Web Operations is a cross-functional team that sits at the center of Warner Music Group within the Warner Music Experience (WMX) division. We build fan-focused and data-driven websites and campaigns that deliver our artists’ content to millions of fans around the world. We’re the backbone of the marketing teams -- providing program and project management, production services, and full stack enterprise solutions while maintaining operational efficiency and scalability. The Project Manager is a key part of the team and is responsible for leading, documenting, and managing complex and high-profile projects and creative campaigns across various channels. You will work with a team of designers and developers to build web campaigns that will reach millions of music fans around world. You will have the opportunity to brainstorm with stakeholders to execute on marketing initiatives to ensure optimal success and efficiency. You will also be a key part in creating the blueprints for success for future web campaigns. If you love music, technology, and the internet, this job is for you. Working closely with Artists, Management, Music Labels, Marketing and eCommerce teams you will help architect and deliver integrated digital campaigns. You will use your strong project management skills to lead cross-functional teams to deliver amazing customer experiences across multiple digital properties. Our website are key to our ability to attract, engage and retain fans for our artists and a critical component of our labels service to their artists.
Requirements
- Understanding of various Project Management methods: Agile, Lean, Kanban, and Waterfall.
- Knowledge of project management tools (JIRA, Confluence, Asana, Gantt Charts).
- Understanding of creative and software development processes.
- Excellent organizational and prioritization skills with the ability to initiate and drive improvements.
- Proven ability to motivate, support, and collaborate with various teams. Ability to work with everyone from designers to web developers to digital marketers.
- Experience in excelling within fast-paced, high output environments.
- Ability to execute and manage multiple projects simultaneously with tight deadlines.
- Excellent written and verbal communication, including strong editing, grammar, and proofreading skills.
- Keen sense of urgency and strong follow-up skills.
- Experience using a content management system (CMS), such as Drupal or Wordpress.
- General understanding of HTML, CSS, JavaScript, and XML.
- Experience administering JIRA, ASANA, Monday, AirTable or a similar project management platform.
Nice To Haves
- 2-3 years related experience in a digital, media, or software development organization.
- 3-5 years of Project Management experience.
- Bachelor’s Degree.
- Experience running scrum, sprint planning, sprint review, and sprint retrospective meetings.
- Experience writing comprehensive project plans, production schedules, budget estimates and similar project artifacts.
Responsibilities
- Work with a project team to understand scope and requirements; review assets, timelines, guidelines, activities, and documentation.
- Review priorities and plans for labels, artist and brand managers to plan and schedule work.
- Partner with stakeholders to update priorities and load balance based on real time input and updated goals.
- Facilitate backlog grooming, sprint planning, sprint review, and sprint retrospective meetings.
- Monitor timelines and progress of projects to ensure efficient, on-time delivery of work while being able to assess and address any issues or concerns that may impact the success of the project.
- Regularly and effectively communicate to cross-functional team members about project status.
- Work with developers and engineers to assess, document, and resolve any technical challenges affecting websites and web platforms.
- Gather development/design requirements and manage scope creep through change control, phased delivery or other methods to ensure projects deliver on time and on budget.
- Help delegate and prioritize tasks and responsibilities to the development team.
- Understand the user experience in each project and ensure the client request is fulfilled.
- Ensure that projects and campaigns are in full compliance with all company policies and standards.
Benefits
- Salary Range: $72,400 to $80,000 Annually
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
