project manager, Technology Installation (Nashville, TN)

Starbucks•Nashville, TN

About The Position

The Technology Installation Manager owns and supports the end-to-end lifecycle of retail technology hardware, including planning, deployment, refresh, replacement, and retirement. The role partners across Technology, Operations, Store Development, PMO, TPM, and vendors to ensure store technology is reliable, supportable, scalable, and aligned with business and technology standards. The manager plans and executes technology hardware deployments, lifecycle refreshes, replacements, and retirements; identifies aging or unsupported technology and proactively addresses lifecycle risks; and leads procurement, configuration, installation, checkout, and Hypercare activities so technology is successfully deployed and operationally ready across new and existing stores. The role also works with cross-functional partners and vendors to resolve deployment challenges, improve hardware reliability, standardize processes, and continuously improve the technology lifecycle.

Requirements

Minimum of three years’ experience as a project manager, including at least one year in an IT or software development setting.
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.

Nice To Haves

Program management experience.
Hardware installation experience.
Strong written and verbal communication.

Responsibilities

Own planning and execution of technology hardware deployments, lifecycle refreshes, replacements, and retirements.
Identify aging or unsupported technology and proactively address lifecycle risks.
Lead hardware procurement, configuration, installation, checkout, and Hypercare activities.
Ensure technology is successfully deployed and operationally ready across new and existing stores.
Partner with Technology, Operations, Store Development, PMO, TPM, and vendors to resolve deployment challenges.
Improve hardware reliability, standardize processes, and continuously improve the technology lifecycle.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation from date of hire and sick time accrued at one hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
401(k) retirement plan with employer match for eligible partners.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.