project manager, Technology Installation (Nashville, TN)
About The Position
The Technology Installation Manager owns and supports the end-to-end lifecycle of retail technology hardware, including planning, deployment, refresh, replacement, and retirement. The role partners across Technology, Operations, Store Development, PMO, TPM, and vendors to ensure store technology is reliable, supportable, scalable, and aligned with business and technology standards. The position leads hardware procurement, configuration, installation, checkout, and Hypercare activities so technology is successfully deployed and operationally ready across new and existing stores. It also identifies aging or unsupported technology and proactively addresses lifecycle risks, while resolving deployment challenges, improving hardware reliability, standardizing processes, and continuously improving the technology lifecycle.
Requirements
- At least three years of experience as a project manager, including at least one year in an IT or software development setting.
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
Nice To Haves
- Program management experience.
- Hardware installation experience.
- Strong written and verbal communication.
Responsibilities
- Own planning and execution of technology hardware deployments, lifecycle refreshes, replacements, and retirements.
- Identify aging or unsupported technology and proactively address lifecycle risks.
- Lead hardware procurement, configuration, installation, checkout, and Hypercare activities to support successful deployment and operational readiness across new and existing stores.
- Partner with Technology, Operations, Store Development, PMO, TPM, and vendors to resolve deployment challenges, improve hardware reliability, standardize processes, and continuously improve the technology lifecycle.
Benefits
- Medical, dental, and vision insurance.
- Basic and supplemental life insurance and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave.
- Family expansion reimbursement.
- Paid vacation from date of hire.
- Accrued sick time.
- Eight paid holidays and two personal days per year.
- 401(k) retirement plan with employer match for eligible partners.
- Discounted company stock program (S.I.P.).
- Starbucks equity program (Bean Stock).
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care.
- DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
