Project Manager - Technical Services

CTI•Fremont, CA
•$22 - $40

About The Position

CTI is seeking an experienced AV Project Manager to manage commercial audiovisual integration projects and deliver a strong customer experience. The role oversees projects from planning through installation, programming, commissioning, and final punch lists. It involves coordinating corporate services and labor resources, communicating project specifications, deadlines, and budgets, maintaining accurate project documentation, and keeping clients informed about progress and changes. The Project Manager also leads and supports employees, oversees training and performance management, monitors project timelines and margins, and helps resolve technical and on-site issues. Company-paid overnight travel is estimated at approximately 25%.

Requirements

  • At least 5 years of experience managing commercial AV integration projects, developing strategies, and coordinating resources.
  • Excellent written and verbal communication skills.
  • Proficiency in maintaining accurate project documents and providing client updates.
  • Experience leading teams, including training and performance management.
  • Hands-on experience with AV installations and providing creative solutions.
  • Ability to track and improve performance metrics and ensure projects meet deadlines and budget goals.

Nice To Haves

  • Associate's degree.

Responsibilities

  • Develop and implement strategies to achieve project goals and ensure seamless AV integration.
  • Schedule corporate services and labor resources, including programming, touch panel work, rack builds, installation, and commissioning.
  • Communicate project deadlines, specifications, and budgets to the AV installation team.
  • Keep project documents current and accurate, including drawings, bills of materials, and change orders.
  • Provide clients with timely updates about issues, scope changes, schedules, and project progress.
  • Lead employees and oversee training and performance management.
  • Delegate responsibilities and ensure team assignments are identified, documented, and up to date.
  • Support AV installation staff with installation, programming, and final punch lists.
  • Keep projects on track to meet client deadlines and ensure the recorded margin accurately reflects remaining work.
  • Travel to client locations and provide guidance to technical staff on site.

Benefits

  • Competitive base salary.
  • Employer-matched medical, prescription, and dental insurance, available after 60 days of employment.
  • Employer-matched 401(k) up to 3%, after 6 months of employment.
  • Eligibility for a results-oriented incentive-plan bonus, after 3 months of employment.
  • Graduated PTO program, major holidays off, and three floating holidays, available from the first day of employment.
  • Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
  • Cell phone reimbursement plan.
  • Long- and short-term disability insurance fully paid by CTI.
  • Life insurance fully paid by CTI.
  • Opportunities for professional growth and learning.
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