Project Manager - Supply Chain

Tommy Bahama•Auburn, WA

About The Position

The Project Manager, Supply Chain leads technology implementations and process improvements involving warehouse management, ERP, inventory, and order fulfillment. The role partners with IT, cross-functional business teams, and the PMO to modernize how products move from source to customer, improve efficiency, reduce manual work, and support reliable, scalable fulfillment. The position oversees projects from requirements definition and planning through execution, testing, training, documentation, and transition to IT operations.

Requirements

  • Bachelor’s degree in information systems, business, or equivalent experience.
  • At least 6 years of progressive IT project management experience.
  • Experience with Warehouse Management Systems, supply chain/logistics, and ERP applications.
  • Strong project management skills and experience with MS Project or equivalent tools.
  • Experience as a technical project manager overseeing technical resources, including software vendors, developers, functional analysts, and IT staff.
  • Strong leadership, interpersonal, and communication skills, including the ability to communicate with audiences across different levels of technical fluency.
  • Ability to multitask, prioritize, and execute tasks in a fast-paced environment.
  • Strong customer service orientation.
  • Highly self-motivated and directed.
  • Strong decision-making and escalation judgment.
  • Ability to listen and understand the needs of customers, staff, management, and supporting departments.
  • Ability to facilitate effective meetings.
  • Results-oriented, adaptable, flexible, and resourceful, with a can-do attitude.
  • Experience working collaboratively in a team-oriented environment while driving decisions.
  • Deadline-driven, detail-oriented, and analytical.

Nice To Haves

  • PMP certification.
  • Experience in multi-channel retail or the apparel industry.
  • Experience with Confluence, Jira, and Smartsheet.
  • SQL or Python experience.

Responsibilities

  • Define, document, and prioritize business requirements for initiatives to ensure projects meet business needs and objectives.
  • Develop and maintain project plans that provide leadership visibility into resources, activities, and timelines.
  • Lead the gathering and prioritization of functional and technical requirements with business partners and internal resources.
  • Manage internal project resources and third-party vendors to support successful project execution.
  • Own meeting agendas, schedules, and outcomes.
  • Provide regular project updates to core teams, extended business groups, and leadership.
  • Define, manage, and execute project quality standards and user testing.
  • Identify user training needs and design, manage, and oversee training delivery.
  • Create functional and operational documentation and transition support to IT operations teams.
  • Lead project retrospectives.
  • Monitor project budgets; review, approve, and track vendor invoices.
  • Manage change control for adjustments to project scope.
  • Partner with the technology infrastructure team to detect, diagnose, and remediate production issues.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with generous matching
  • Generous paid time off
  • 50% discount at restaurants and retail locations
  • Career advancement opportunities
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