Project Manager, Strategic Operations

IU Health•Indianapolis, IN

1d•Onsite

About The Position

Indiana University Health is seeking a strategically minded, operationally disciplined, and relationship-driven administrator to serve as a senior operational partner to the Department Chair and Associate Vice Chair of Operations in the Department of Pediatrics - Administration. The role drives execution of departmental strategies, coordinates clinical quality and performance efforts, supports the research enterprise, and partners with faculty affairs and education leadership. It operates across the Office of the Chair and supports priorities spanning clinical, research, and education functions. The position reports to the Associate Vice Chair of Operations, has no direct reports, and is full-time, Monday through Friday, onsite in Indianapolis, Indiana. The role also coordinates departmental governance and communications and serves as a liaison among department, hospital, medical school, donor, and external stakeholders.

Requirements

Bachelor's degree required.
Requires 5–7 years of relevant experience.
Demonstrated management skills and technical expertise, including planning, decision-making, negotiation, leadership, and financial management skills or knowledge, with a focus on adding value to the business bottom line.
Ability to handle sensitive faculty matters, executive communications, and board-level materials with discretion and sound judgment.
Strong organizational and detail-management abilities to manage committees, agendas, KPIs, research metrics, and faculty processes simultaneously.
Ability to work effectively in a busy environment with composure and professionalism.

Nice To Haves

Master's degree preferred.
Healthcare industry experience is a plus.
Executive presence and confidence; strategic thinking combined with operational execution; strong relationship-building and diplomatic skills.

Responsibilities

Partner with the Physician in Charge and Chair to translate their vision into actionable strategy, track progress on key initiatives and strategic goals, and drive execution of departmental priorities across clinical, research, and education functions.
Identify risks, recommend mitigation strategies, and lead special projects aligned with institutional priorities.
Coordinate with division chiefs and hospital leadership on clinical performance metrics, patient safety, and quality improvement efforts.
Monitor operational KPIs, including access, throughput, and care quality, and facilitate resolution of cross-departmental operational challenges.
Support the Chair in advancing the research mission across basic science, translational research, and clinical trials infrastructure; track research performance, including pediatric funding and publications.
Identify opportunities for interdisciplinary collaboration and assist with large grant initiatives and strategic partnerships.
Partner with Talent Acquisition to support faculty recruitment, onboarding, and retention; coordinate faculty development initiatives, leadership programs, and performance review and promotion processes.
Manage sensitive faculty matters with discretion and promote inclusion, collaboration, and academic excellence.
Partner with education leaders across residency, fellowship, and medical student programs to support accreditation readiness, program reviews, and educational innovation.
Coordinate departmental committees and leadership meetings; develop agendas, track action items, and facilitate alignment across department, hospital, and medical school governance structures.
Draft and manage communications on behalf of the Chair and serve as a liaison to hospital leadership, medical school leadership, donors, and external partners.