Project Manager, Production - Las Vegas

Encore Global•Las Vegas, NV

About The Position

The Project Manager manages the scope and end-to-end execution of large-scale events, from event design and development through closeout. The role monitors project progress against plans, resolves or escalates operational issues, and minimizes delays while ensuring events are executed successfully and profitably in accordance with Technical and Production Standards and applicable processes and SOPs. The Project Manager works with Project Management, Sales, and Operations teams to determine technical requirements and communicate the execution plan. The position reports to the Associate Director, Project Management. The Project Manager leads event planning and onsite delivery, including schedules, resources, technical requirements, client communications, event documentation, workforce and equipment changes, inventory, and vendor coordination. The role also supports budget development and cost control, post-event billing and reporting, and the development of Project Management SOPs. The role may provide leadership to Associate Project Managers on events supported by multiple project managers. Work takes place in hotel and event venues as well as office settings, and team members may work at multiple locations. Venue work involves moderate exposure to outdoor temperatures, dirt, sand, and/or dust; conditions range from moderately quiet to noisy. The work involves high-end audiovisual equipment and electrical components, with exposure to heights via lifts and ladders. Working times may include irregular hours and on-call status, including days, evenings, weekends, and holidays. Team members must follow applicable appearance guidelines.

Requirements

Bachelor of Arts or Bachelor of Science degree, or equivalent experience.
At least 4 years of technical experience in the Corporate Staging or Broadcast industry.
Strong written and oral communication skills.
Strong technical background.
Strong client relationship skills.
Familiarity with budgets and cost control.
Operational logistics experience.
Ability to work well under pressure.
Ability to manage multiple complex job functions in a fast-paced environment.
MS Office experience.
Ability to travel up to 50% may be required.
Ability to meet the stated physical demands, including frequent lifting, carrying, and pushing/pulling of 0–15 lbs; occasional lifting, carrying, and pushing/pulling of 16–50 lbs; occasional pushing/pulling of 51–100 lbs; and the specified sitting, standing, walking, and other physical activities.
Continuously meet close-vision, distance-vision, color-vision, peripheral-vision, depth-perception, and hearing requirements.

Nice To Haves

Project Management experience.
At least 1 year of supervisory experience.
Technical diagram knowledge or experience.

Responsibilities

Prepare and communicate technical production and labor schedules, sub-rental requirements, project scope, execution plans, and individual responsibilities to team members, vendors, and venue partners.
Determine and secure the resources needed to complete each project successfully.
Attend client meetings, maintain organized show documentation, and respond to client concerns and questions.
Monitor project scope during event planning and adjust as needed to ensure successful project completion.
Assist Sales and Operations in determining equipment needs and technical solutions.
Assist with technical diagrams when required.
Review sales documents to confirm equipment and technical positions meet client needs.
Build and maintain client relationships, provide outstanding customer service, and support client retention.
Provide leadership to Associate Project Managers on events supported by multiple project managers.
Serve as project leader and onsite client contact throughout events.
Manage event technical execution from load-in through the show and load-out.
Manage inventory throughout the event.
Communicate the project plan and client expectations to the event team.
Manage onsite schedule, equipment, and workforce changes.
Mentor and communicate with Encore team members about event execution and best practices.
Ensure compliance with Technical Standards and Production Standards.
Follow up with onsite clients to confirm their needs are met and equipment is working properly.
Assist with creating, analyzing, and executing project budgets, partnering with regional leadership to mitigate external workforce and sub-rental spending.
Manage event costs against budget and communicate onsite changes to Sales for billing.
Assist with completing post-event client invoices.
Work with Operations management to ensure prompt payment of external vendors.
Follow Encore policies and procedures to minimize exposure to liability claims, property damage, theft, and misappropriation.
Complete post-event processes, including reporting, verifying workforce hours, and returning outsourced equipment to the appropriate provider.
Participate in developing Project Management SOPs.
Conduct reviews and analyses of proposed events as required.