Project Manager, Life Science Delivery

Verana Health•San Francisco, CA

11h•$110,000 - $125,000•Hybrid

About The Position

Verana Health, a digital health company that delivers quality drug lifecycle and medical practice insights from an exclusive real-world data network, is seeking a Project Manager, Life Science Delivery. This individual will lead and deploy customer agreements across our life science portfolio, owning the management and coordination of critical projects and work plans, delivery progress, and customer relationships. The role requires a sharp analytical mind, exceptional client management skills, and a passion for solving complex challenges in the healthcare sector. A primary focus will be identifying critical dependencies and bottlenecks and driving successful execution across multiple departments. Success in this role depends on the ability to understand and manage complex processes, prioritize work, communicate effectively, and align multiple stakeholders.

Requirements

Undergraduate degree in business administration, public health, biological sciences, engineering, or mathematics.
3-5 years of experience in healthcare consulting, project management or customer success management role.
2+ years of experience in Real World Evidence/Healthcare Data project delivery.
A data-driven problem solver with exceptional written and verbal communication skills.
Proven ability to prioritize competing projects effectively while managing time efficiently.
Expertise in influencing stakeholders to resolve issues swiftly and deliver results.
Demonstrated project management experience with the ability to handle multiple projects at the same time.
Must be able to create and manage work plans as well as provide both high-level oversight and day-to-day operational support.
Exceptional communication skills, with the ability to synthesize and translate technical content to a variety of audiences.
Agility to work across and develop relationships with diverse, cross-functional teams.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Familiarity with data analytics
Experience in technical implementations preferred
Familiarity with project management tools, such as Jira, Microsoft Project, or other work planning and prioritization tools
Proficiency in SQL Workbench

Responsibilities

Own complex projects and deliverables, leading internal and external coordination efforts throughout the delivery lifecycle.
Ensure successful delivery of RWD products and services.
Independently manage multiple projects by leveraging various project management tools.
Develop work plans and drive towards stated goals, leading oversight and execution efforts.
Track progress, mitigate risk, and resolve issues.
Develop and maintain deep connections with customers to exceed their expectations continuously.
Lead independent and cross-functional initiatives to resolve complex issues efficiently.
Proactively identify bottlenecks, develop data-driven solutions, and oversee seamless deployment to ensure operational continuity.
Understand customer interactions with Verana Health products to identify needs and challenges effectively.
Design and implement strategies that enhance customer engagement and satisfaction.
Work closely with teams across Clinical, Data & Science, Product, Sales, and Finance to advocate for customer needs.
Ensure customer retention and satisfaction through proactive problem-solving and support.
Project support for new & existing DaaS and RWE customers.