Project Manager, IT and Systems - Americas

Menzies Aviation Careers•Grapevine, TX

About The Position

The Project Manager, IT and Systems will support delivery of systems and IT projects, as well as organizational change initiatives across the Americas. The role coordinates projects to ensure alignment, timely execution, and structured delivery, and serves as the key regional coordination point for global initiatives driven by the Central IT PMO. This includes aligning regional activities with global milestones, managing local dependencies, and enabling two-way communication and timely reporting between central and regional project teams. The role manages a diverse and evolving portfolio of high-impact initiatives, keeping milestones on track, managing risks, and engaging stakeholders. The successful candidate will drive action, build relationships, create accountability, and maintain momentum across the organization. The position works with business process owners, system owners, integration leads, and technical teams to translate process and system designs into executable workstreams and support delivery of system configurations, interfaces, and infrastructure components. It also provides structure and delivery rhythm while synthesizing technical information for leadership and steering committees. All employees are responsible for taking reasonable care for their own and others’ health, wellbeing, safety, and security; following company policies and procedures, including the drugs and alcohol policy; reporting hazards and incidents; attending required training; and complying with applicable legal requirements and company health, safety, and security policies.

Requirements

At least 2–3 years of project or program management experience.
Demonstrated success delivering systems, IT, or organizational change projects in mid-to-large organizations.
Experience working across multiple regions or countries.
Excellent project management capabilities across technical (IT/systems) and business transformation contexts.
Strong structured thinking and ability to turn complexity into clear plans, timelines, and summaries.
Strong stakeholder communication skills, including producing concise summaries and dashboards for senior leadership.
Proactive, assertive, and people-driven approach to follow-up, accountability, and maintaining project momentum.
Ability to engage busy stakeholders and secure delivery when priorities shift or communication is challenging.
Proficiency with Microsoft 365 tools, including Project, Planner, Loop, Excel, Teams, PowerPoint, and OneNote.
Familiarity with standard project management frameworks such as Agile, Waterfall, and Hybrid.
Ability to manage multiple concurrent initiatives and shifting priorities calmly and methodically.
Highly organized, dependable, and detail-oriented working style.
Comfort operating in matrixed, cross-regional environments and working independently and collaboratively across business and technical functions.
Professional meeting facilitation and written communication skills, including ability to run executive-level reviews.

Nice To Haves

Exposure to global programme environments and PMO coordination.
Formal project management certification such as PMP, Prince2, or Scrum Master.
Exposure to enterprise Portfolio Management products.

Responsibilities

Develop and maintain structured project plans, timelines, and milestone trackers across the Americas Organizational Change, Systems, and IT portfolio.
Coordinate regional execution of global initiatives with the Central IT PMO, aligning governance, deliverables, timelines, and resource planning.
Manage interdependencies across projects, functions, and regions, escalating blockers or conflicts early.
Break complex project scopes into clearly defined, manageable phases.
Track progress against milestones, deliverables, and timelines across concurrent initiatives.
Produce weekly and monthly project updates that give leadership an accurate, actionable view of status, risks, and next steps.
Maintain project documentation, including RAID logs, decision trackers, and lessons learned.
Consolidate input from project streams into concise, decision-ready summaries for senior stakeholders.
Facilitate project meetings, working groups, and steering committees with internal and external stakeholders across Europe and central/global teams.
Prepare agendas, slide decks, minutes, and action logs.
Follow up assertively, build rapport, and ensure stakeholders deliver commitments.
Keep stakeholders informed, aligned, and engaged throughout the project lifecycle.
Maintain a consolidated portfolio view across Organizational Change, Systems, and IT projects.
Identify portfolio-level risks, dependencies, and resource constraints, and propose mitigations or reprioritizations.
Standardize project tracking and reporting practices across the Europe region in alignment with global PMO frameworks where applicable.
Represent European project needs, constraints, and timelines in global programme forums.
Work with Business Process Owners, System Owners, and Integration Leads to turn process and system designs into executable project workstreams.
Collaborate with IT, integration, data, and security teams to support timely and accurate delivery of system configurations, interfaces, and infrastructure components.
Provide project structure and rhythm so technical experts can focus on problem-solving while delivery remains on track.
Synthesize technical input into clear summaries for leadership and steering committees.
Take reasonable care for health, wellbeing, safety, and security at work, including that of others affected by one’s actions or omissions.
Comply with the company drugs and alcohol policy and cooperate with managers or supervisors on legal and company requirements.
Avoid intentionally or recklessly interfering with or misusing company-provided health, safety, security, or welfare provisions.
Report dangerous situations, hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor.
Work in accordance with provided information, training, and relevant health, safety, and security rules and procedures; understand company policies and attend company-arranged training.