Project Manager, IT and Systems - Americas

Menzies Aviation•Fort Lauderdale, FL

About The Position

The Project Manager, IT and Systems – Americas supports delivery of systems and IT projects, as well as organizational change initiatives across the Americas. The role coordinates projects to ensure alignment, timely execution, and structured delivery, and serves as the regional coordination point for global initiatives driven by the Central IT PMO. This includes aligning regional activities with global milestones, managing local dependencies, and maintaining timely two-way communication and reporting between central and regional project teams. The role manages a diverse portfolio of high-impact initiatives, keeping milestones on track, managing risks and dependencies, and ensuring stakeholders are informed and engaged. It works across business and technical functions and regions, coordinating with business process and system owners, integration leads, and technical teams to translate designs into executable workstreams and support delivery of system configurations, interfaces, and infrastructure components. The Project Manager maintains project plans, portfolio tracking, documentation, status reporting, and meeting materials; facilitates project and governance meetings; follows up on commitments; and synthesizes technical and project information for senior stakeholders. The position also carries employee responsibilities for health, wellbeing, safety, security, and compliance, including following company policies and procedures, reporting hazards and incidents, and attending required training.

Requirements

Minimum 2–3 years of project or program management experience.
Demonstrated success delivering systems, IT, or organizational change projects in mid-to-large organizations.
Experience working across multiple regions or countries.
Excellent project management capabilities across technical IT/systems and business transformation contexts.
Strong structured thinking and the ability to simplify complexity into clear plans, timelines, and summaries.
Strong stakeholder communication skills, including preparing concise summaries and dashboards for senior leadership.
Proactive, assertive, people-driven approach to follow-up, accountability, and progress.
Ability to engage stakeholders and secure delivery amid shifting priorities or challenging communication.
Proficiency with Microsoft 365 tools, including Project, Planner, Loop, Excel, Teams, PowerPoint, and OneNote.
Familiarity with Agile, Waterfall, and Hybrid project management frameworks.
Ability to manage multiple concurrent initiatives and shifting priorities with calm and structure.
Highly organized, dependable, and detail-oriented working style.
Comfort operating in matrixed, cross-regional environments and working independently and collaboratively across business and technical functions.
Professional meeting and written communication skills, including the ability to run executive-level reviews.
Compliance with company health, safety, security, wellbeing, and related workplace policies and procedures.

Nice To Haves

Exposure to global program environments and PMO coordination.
Formal project management certification, such as PMP, Prince2, or Scrum Master.
Exposure to enterprise Portfolio Management products.

Responsibilities

Develop and maintain structured project plans, timelines, and milestone trackers across organizational change, systems, and IT projects.
Coordinate regional execution of global initiatives with the Central IT PMO, aligning governance, deliverables, timelines, and resource planning.
Manage project interdependencies across projects, functions, and regions, escalating blockers and conflicts early.
Organize complex project scopes into clearly defined, manageable phases.
Track progress against milestones, deliverables, and timelines across concurrent initiatives.
Produce weekly and monthly project updates that communicate status, risks, and next steps to leadership.
Maintain project documentation, including RAID logs, decision trackers, and lessons learned.
Consolidate project-stream information into concise, decision-ready summaries for senior stakeholders.
Facilitate project meetings, working groups, and steering committees with internal and external stakeholders.
Prepare agendas, slide decks, minutes, and action logs.
Follow up assertively on commitments and use influence, clarity, and persistence to keep stakeholders aligned and projects progressing.
Maintain a consolidated portfolio view across organizational change, systems, and IT projects.
Identify portfolio-level risks, dependencies, and resource constraints, and propose mitigations or reprioritizations.
Standardize project tracking and reporting practices in alignment with global PMO frameworks where applicable.
Ensure European project needs, constraints, and timelines are represented in global programme forums.
Work with Business Process Owners, System Owners, and Integration Leads to translate process and system designs into executable project workstreams.
Collaborate with IT, integration, data, and security teams to support delivery of configurations, interfaces, and infrastructure components.
Provide project structure and cadence that enables technical experts to focus on problem-solving while delivery remains on track.
Synthesize technical input into clear summaries for leadership and steering committees.
Take reasonable care for personal and others' health, wellbeing, safety, and security at work; follow company policies, procedures, and training; cooperate with managers on legal requirements; report hazards, near misses, incidents, accidents, and dangerous occurrences; and attend company-arranged training.