Project Manager, Implementations

Prelim•New York, NY

21h•$130,000 - $140,000•Remote

About The Position

Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the U.S., from community banks to multi-billion dollar credit unions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. We're looking for a Project Manager, Implementations to join our Implementation team and lead banks through their digital transformation journey. You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams, and ensure our banking clients successfully launch on time. This is a hands-on role where organization meets execution. You'll be the conductor orchestrating complex implementations while building trusted relationships with banking executives and operations teams.

Requirements

Background in software implementations or professional services
Technical aptitude, ability to understand platform capabilities and limitations
Familiarity with no-code platforms or integration projects
Proven ability to manage multiple complex projects simultaneously
Grace under pressure, you stay calm when clients are stressed and deadlines are tight
Exceptional organizational skills, you live by your task lists and calendars
Strong communication abilities with both technical and non-technical audiences
Natural problem solver who finds creative solutions within constraints
Self-starter who takes ownership without waiting for direction
Legally authorized to work in the United States and located within the continental United States

Nice To Haves

Experience in financial services, banking, or fintech
Technical skills in a scripting language
Previous experience managing aggressive timelines with fixed deadlines

Responsibilities

Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion
Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations
Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions
Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep
Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints
Document solutions and identify process improvements to enhance future deployments and team efficiency
Escalate strategically to sales and leadership when additional support is needed to unblock critical issues