Project Manager III

Frontier Technology LLC dba MicroAge•Phoenix, AZ
•$100,000 - $140,000

About The Position

MicroAge is seeking an experienced, client-focused IT Project Manager III to manage technology initiatives for clients across multiple industries. The role oversees end-to-end delivery of integrated solutions, ensuring projects are planned, tracked, reported, and executed within schedule, scope, and budget constraints. The project manager coordinates MicroAge, partner, and customer resources; maintains project plans and communication; monitors project health; manages risks and changes; and communicates project status to stakeholders and leadership. The position also contributes to improving project management processes and mentors other project managers.

Requirements

  • At least 5 years of experience independently managing IT projects.
  • Active project management certification, such as PMP.
  • Expertise leading successful implementations of large-scale Microsoft, networking, and cybersecurity projects.
  • Expertise creating project plans with input from subject matter experts.
  • Expertise running technical meetings to assess progress and address project questions or challenges.
  • Expertise taking technical meeting notes and publishing project status reports.
  • Knowledge of Agile and Waterfall delivery methodologies.
  • Strong executive communication and influence, including the ability to simplify complex initiatives and secure decisions quickly.
  • Strong customer communication and problem-solving skills.
  • Ability to build and maintain working relationships, respect different values and styles, and recognize others' strengths.
  • Action-oriented approach and ability to understand and articulate customer urgency.
  • Strong organization, attention to detail, and understanding of project management fundamentals.
  • Confidence and effectiveness in uncertain or ambiguous situations.

Nice To Haves

  • Bachelor’s degree in a related field or equivalent work experience (preferred).
  • Background in VAR or MSP environments.
  • Familiarity with Microsoft, networking, ConnectWise, and Moovila.

Responsibilities

  • Deliver engagements within schedule, feature/functionality, and budget constraints.
  • Manage end-to-end delivery of integrated solutions comprising products, services, or formalized solution offerings.
  • Manage MicroAge, partner, and customer resources and materials used to complete project tasks.
  • Maintain the Master Project Plan/Schedule and Communication Plan for project-team and external communications.
  • Monitor project health in relation to resources and cost, schedule, and solution features and quality.
  • Compare actual and planned performance, analyze variances, evaluate alternatives, and take corrective action.
  • Create, publish, and review project status reports with stakeholders.
  • Conduct post-implementation lessons learned.
  • Follow documented delivery procedures.
  • Accurately document technical conversations and publish meeting notes with action items and next steps.
  • Conduct risk assessments and develop mitigation plans.
  • Guide project resources and ensure effective change management throughout projects.
  • Optimize project management processes using PMI best practices.
  • Train and mentor project managers on processes and best practices.
  • Peer-review statements of work, identify scope deficiencies and risks, and adjust scope accordingly.
  • Write change orders that include scope and level of effort.
  • Present PMO processes, project history and financials, and related content to leadership.
  • Maintain client communication, tracking, and updates to drive projects to completion.

Benefits

  • Competitive compensation plan.
  • Culture that lets employees set and own their goals.
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