Project Manager II

Texas A&M University System • College Station, TX

3d • Hybrid

About The Position

The Project Manager II oversees medium- to large-scale projects from planning through execution and closeout. The role develops and maintains project plans; monitors budgets, timelines, risks, and deliverables; supports change management; and prepares evaluations, status reports, and other project documentation. The position is part of the Strategy and Business Services unit, which encompasses Technology Services, Human Resources and Organizational Effectiveness, Finance and Business Services, and the Office of Academic and Business Performance Analytics.

The Project Manager II leads multiple concurrent projects, coordinates with sponsors, project teams, vendors, and stakeholders, and applies established project management methods and departmental protocols. The role also evaluates business needs and processes, develops functional and technical specifications, supports software applications and issue resolution, analyzes data, and communicates findings and recommendations. In addition, the position oversees quality assurance activities and promotes continuous improvement in customer satisfaction, service effectiveness, and business productivity.

This is a security-sensitive position requiring compliance with applicable laws and Texas A&M University System and University policies and safety requirements. The position allows an alternate work location in accordance with TAMU guidelines.

Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and experience.
• Five years of related experience.
• Knowledge of project management principles, practices, and lifecycle processes, including planning, scheduling, execution, monitoring, reporting, and closeout.
• Ability to use project management and productivity tools to organize work, track deliverables, and support timely decision-making.
• Strong written, verbal, and interpersonal communication skills and ability to collaborate with project sponsors, team members, vendors, and stakeholders.
• Ability to manage competing priorities, analyze issues, develop practical solutions, prepare clear documentation, and support successful completion of multiple projects.
• Must comply with state and federal laws and codes and Texas A&M University System and University policies, regulations, rules, and procedures.
• Must perform tasks safely and in compliance with System and University safety requirements.
• Applicants are subject to a criminal history investigation; employment is contingent on verification of credentials and other information required by institutional procedures.

Nice To Haves

• Experience supporting projects across information technology, human resources, and finance functions.
• Project Management Professional (PMP) or other Project Management Certification.
• ITIL Foundation Certification.
• ProSci Change Management Certification.

Responsibilities

• Define project objectives, scope, milestones, and success criteria using established project management methodologies and departmental protocols.
• Provide project leadership and guidance throughout project lifecycles, aligning project portfolios and promoting adherence to project management standards and best practices.
• Collaborate with stakeholders to identify business needs, requirements, goals, timelines, resource needs, and implementation plans.
• Lead the planning, execution, monitoring, and completion of multiple concurrent projects.
• Support integration, scope, schedule, cost, quality, communications, stakeholder, and risk management activities.
• Track issues, decisions, action items, deliverables, risks, and timelines; maintain project charters, project plans, and scope change documentation.
• Coordinate project resources, develop resource estimates, and provide status updates and progress reports to management.
• Manage assigned projects from initiation through closeout in partnership with sponsors, project teams, vendors, and stakeholders.
• Identify and mitigate risks related to project changes and support initiatives in meeting business, schedule, budget, and technology objectives.
• Support monitoring, assessment, documentation, reporting, and control of changes affecting business processes, systems, technology, job roles, and organizational structures.
• Research project-related issues, evaluate options, recommend practical solutions, and use change management best practices to advise project sponsors and guide project planning.
• Evaluate client needs through direct engagement, document current and future business processes, and identify opportunities to improve operations through technology.
• Develop functional and technical specifications supporting system design, configuration, implementation, and project needs.
• Provide consultative guidance and support to customers using custom, third-party, and enterprise software applications.
• Support issue tracking and resolution for active projects, ensuring concerns are documented, monitored, and addressed.
• Conduct data analysis for sponsor reporting, management activities, project metrics, project health reporting, and other project information needs.
• Prepare quantitative and qualitative reports communicating findings, trends, progress, and recommendations to project sponsors.
• Communicate timely and relevant project information to sponsors, stakeholders, supervisors, and project team members.
• Develop and deliver presentations tailored to technical and non-technical audiences, and communicate sensitive or complex information professionally and tactfully.
• Complete project documentation and reports, facilitate project team and stakeholder meetings, and prepare technical analyses and documentation supporting projects, quality assurance, and change management.
• Collect, document, and catalog project data; research emerging technologies; and prepare executive summaries to support evaluation and decision-making.
• Oversee project quality control and quality assurance to help ensure deliverables meet established standards and expectations.
• Review work for accuracy, completeness, and compliance with departmental, project, and quality standards.
• Use data collection and analysis to assess stakeholder and customer needs and identify opportunities to improve projects, processes, and services.
• Support the development, implementation, and maintenance of quality assurance plans for assigned projects and related services.
• Conduct surveys, audits, and assessments and report findings to inform project improvements and quality assurance activities.
• Evaluate project performance, systems, and services for alignment with applicable quality standards and stakeholder expectations.
• Promote continuous quality improvement focused on customer satisfaction, service effectiveness, and business productivity.
• Perform all tasks safely and comply with applicable state and federal laws, University policies, and safety requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level