Project Manager II-Non-Technical

Global Payments Inc. • Cincinnati, OH

8d • Hybrid

About The Position

The Project Manager II (Non-Technical) is responsible for all aspects of assigned projects and large-scale programs, which may involve new product launches, portfolio migrations, marketing, sales, finance and accounting, business planning, business operations, customer service, or other areas. The role coordinates day-to-day project deliverables, financials, and communications, and interacts extensively with cross-functional teams, technical delivery teams, and executive stakeholders.

The position plans and coordinates projects from initiation through delivery, managing scope, schedules, budgets, resources, risks, issues, team activities, and deliverables. It serves as a liaison among internal organizations, clients, vendors, and subcontractors, and may oversee assigned project personnel. The role also supports project presentations, closure, handover, post-implementation reviews, and process improvements. Some travel may be required. The position is based in Cincinnati, Ohio, with a hybrid schedule requiring three days per week in the office.

Requirements

• Bachelor’s degree in business, management, computer science, or an equivalent combination of education, training, or work experience.
• Extensive knowledge of project management standards, processes, procedures, and guidelines, such as the Project Management Body of Knowledge (PMBOK).
• Demonstrated ability to manage project budgets and timelines, set clear expectations, manage team performance, and build high morale among team members.
• Excellent verbal, written, and presentation communication skills, internally and externally.
• Excellent negotiation, analysis, problem-solving, teamwork, conflict management, and time management skills.
• Advanced skills using Microsoft Office, project management, and time-keeping software; examples include MS Project, MS Office, Visio, Salesforce, ClickTime, Workday, and SharePoint.
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature.

Nice To Haves

• Project Management Professional (PMP) certification.
• Knowledge of or experience in the financial services industry.
• Knowledge of Worldpay products and services.
• Knowledge of standards relevant to the software industry, such as ISO, CMM, or Six Sigma.
• Experience driving new product opportunities.

Responsibilities

• Plan and coordinate all aspects of projects from initiation through delivery.
• Manage project initiation, including identifying contractual obligations, needs, goals, the existing situation, and necessary contacts.
• Ensure internal project requirements align with operational standards; develop alternate requirements or document exceptions as appropriate.
• Develop, define, and execute project plans, scope, activities, schedules, budgets, and deliverables according to project management guidelines.
• Identify project resources and define and assign major project roles.
• Coordinate project activities among team members, internal departments, clients, vendors, and subcontractors to meet goals and complete projects on schedule, within budget, and at the required quality level.
• Assign and monitor project team work, providing analytical support and direction.
• Manage project risks, issues, problems, and progress to achieve deadlines, scope, and quality goals; assist with resolution and mitigation as needed.
• When appropriate, manage integration of vendor or subcontractor tasks and track and review their deliverables.
• Liaise among internal organizations and client, vendor, and subcontractor organizations to ensure project targets and requirements are met.
• Deliver informational and decision-seeking presentations to business groups within Worldpay and/or client organizations.
• Conduct project closure activities, communicate acceptance and handover documentation and ongoing activities to accountable teams, and complete post-implementation reviews.
• May oversee employees assigned to specific projects, including selecting, developing, and evaluating personnel.
• Identify project management coordination gaps or improvement opportunities and recommend and implement solutions.
• Perform other related duties as assigned.
• Travel as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level