Project Manager II-Non-Technical
About The Position
The Project Manager II (Non-Technical) is responsible for all aspects of assigned projects and large-scale programs. Projects may involve new product launches, portfolio migrations, marketing, sales, finance/accounting, business planning, business operations, customer service, or other subjects. The position coordinates day-to-day project deliverables, financials, and communications, with extensive interaction across business functions, technical delivery teams, and executive stakeholders. The role manages projects from initiation through delivery and closure. It establishes project scope, plans, schedules, budgets, resources, roles, and deliverables; coordinates team and vendor work; monitors progress, risks, issues, and quality; and communicates with internal groups and client or vendor organizations. The Project Manager may also oversee assigned employees, support personnel development and evaluation, and recommend improvements to project-management coordination. Some travel may be required. The position is based in Cincinnati, Ohio, with a hybrid schedule requiring three days per week in the office.
Requirements
- Bachelor’s degree in business, management, computer science, or an equivalent combination of education, training, or work experience.
- Extensive knowledge of project-management standards, processes, procedures, and guidelines, such as the Project Management Body of Knowledge (PMBOK).
- Demonstrated skill managing project budgets and timelines, setting clear expectations, managing team performance, and building high morale among team members.
- Excellent verbal, written, and presentation communication skills, both internally and externally.
- Excellent negotiation, analytical, problem-solving, teamwork, conflict-management, and time-management skills.
- Advanced skills using Microsoft Office, project-management, and time-keeping software, such as MS Project, MS Office, Visio, Salesforce, ClickTime, Workday, and SharePoint.
- Ability to maintain confidentiality and carry out assignments that are sensitive in nature.
Nice To Haves
- Project Management Professional (PMP) certification.
- Knowledge of or experience in the financial services industry.
- Knowledge of Worldpay products and services.
- Knowledge of standards relevant to the software industry, such as ISO, CMM, or Six Sigma.
- Experience driving new product opportunities.
Responsibilities
- Plan and coordinate all aspects of projects from initiation through delivery.
- Manage project initiation, including identifying contractual obligations, client or business needs and goals, the existing situation, and necessary contacts.
- Ensure internal project requirements align with operational standards; develop alternate requirements or document exceptions as appropriate.
- Develop, define, and execute project plans, scope, activities, schedules, budgets, and deliverables according to project-management guidelines.
- Identify project resources and define and assign major project roles.
- Coordinate tasks among project team members, internal departments, and client or vendor/subcontractor organizations to meet goals, schedules, budgets, and quality standards.
- Assign and monitor project-team work, providing analytical support and direction.
- Manage project risks, issues, problems, and progress; assist with problem resolution and risk mitigation as needed.
- When appropriate, manage vendor/subcontractor task integration and track and review their deliverables.
- Act as a liaison among internal organizations and client or vendor/subcontractor organizations to ensure project targets and requirements are met.
- Deliver informational and decision-seeking presentations to business groups within Worldpay and/or client organizations.
- Conduct project closure activities, including communicating acceptance, preparing handover documentation, transitioning ongoing activities to accountable teams, and completing post-implementation reviews.
- May directly oversee employees assigned to manage projects with a distinct beginning and end.
- Select, develop, and evaluate personnel to support efficient function operations.
- Identify project-management coordination gaps or improvement areas and recommend and implement solutions.
- Perform other related duties as assigned; some travel may be required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
