Project Manager II - Technical

Western Governors University•Salt Lake, UT

About The Position

The Project Manager II – Technical plans, organizes, monitors, and manages information technology projects from initiation through completion. The role makes project status, issues, resource needs, and plans visible, and directs departmental or cross-functional teams delivering new or upgraded products using Agile project methodology. The position ensures projects meet technical specifications, customer requirements, policies, budgets, quality standards, and deadlines, and keeps senior management informed of area activities and significant problems. The Project Manager facilitates Agile ceremonies, coaches teams on Agile principles, and helps remove impediments to support consistent delivery and continuous improvement. The position coordinates technical, business, and vendor partners; supports testing, validation, and user acceptance; and manages project budgets, vendor deliverables, and change orders. Occasional travel of up to 20% is required, including attendance at designated company summits, typically one to two per year. Additional business-related travel may be assigned as needed.

Requirements

  • At least 2 years of progressive project management experience.
  • Bachelor’s degree in Business, Management Information Systems, Computer Science, or a related field; equivalent relevant experience performing the job’s essential functions may substitute for the degree requirement, at the hiring manager’s discretion. The posting defines equivalent experience generally as one year of experience for one year of education.
  • Leadership and project management skills, with the ability to drive scope, schedule, and delivery outcomes.
  • Proficiency in creating Work Breakdown Structures, project plans, schedules, and milestone-driven roadmaps.
  • Understanding of Agile, hybrid, and traditional project management methods.
  • Knowledge of development cycles, system processes, software lifecycle standards, and large-scale technology delivery.
  • Ability to analyze problems, evaluate technical constraints, and recommend effective solutions.
  • Comfort using project and productivity tools, such as Jira, MS Project, Excel, and collaboration platforms.
  • Demonstrated ability to influence, motivate, and coordinate cross-functional teams.
  • Ability to work independently and within a team, plan work, manage competing priorities, and meet deadlines.
  • Ability to maintain accurate documentation and support administrative, reporting, and governance requirements.
  • Willingness to travel occasionally up to 20%, including required attendance at designated company summits and other business-related travel as needed.

Nice To Haves

  • Broad knowledge of project management.
  • Scrum Master Certification.
  • Project management certification such as Project+, PMP, or Prince2.
  • Experience in technology and/or higher education.
  • Experience with Agile development.

Responsibilities

  • Plan, organize, and manage all phases of assigned IT projects, including scope definition, scheduling, resource coordination, and delivery tracking.
  • Develop and maintain project plans, timelines, Work Breakdown Structures, estimates, and key delivery milestones.
  • Monitor and communicate project status, risks, dependencies, and issues to stakeholders, ensuring transparency and timely escalation.
  • Coordinate cross-functional teams and foster collaboration among technical, business, and vendor partners.
  • Ensure project deliverables meet quality standards, technical requirements, and compliance expectations.
  • Facilitate Agile ceremonies as needed, support backlog clarity, and promote effective teamwork and continuous improvement.
  • Identify and remove project blockers, evaluate alternative solutions, and drive alignment on decisions.
  • Maintain project documentation, including requirements, test plans, decision logs, and change requests.
  • Support testing, validation, and user acceptance processes to enable successful implementation and transition to operations.
  • Manage project budgets, vendor deliverables, and change orders to ensure financial accountability.
  • Perform other job-related duties as assigned.

Benefits

  • Eligible for bonuses.
  • Medical, dental, and vision coverage.
  • Telehealth and mental healthcare.
  • Health savings account and flexible spending account.
  • Basic and voluntary life insurance.
  • Disability coverage.
  • Accident, critical illness, and hospital indemnity supplemental coverages.
  • Legal and identity theft coverage.
  • Retirement savings plan.
  • Wellbeing program.
  • Discounted WGU tuition.
  • Flexible paid time off with no accrual requirement.
  • Flexible paid sick time with no accrual requirement.
  • 11 paid holidays.
  • Other paid leaves, including up to 12 weeks of parental leave.
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