Project Manager II

QTS Data Centers•New Albany, OH

11d•Onsite

About The Position

The Project Manager II effectively plans, manages, and delivers the internal IT projects on time and within budget. This entails facilitating communication between different team members (e.g. Systems Engineers, Network Engineers, Data Center Technicians, etc), different departments within the organization, along with ensuring adherence to existing company guidelines. The ideal candidate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and is able to operate effectively in a fast-paced, cross-functional matrixed environment. RESPONSIBILITIES, other duties may be assigned. Works with systems and network engineering teams to complete technical discovery Applies project management expertise to ensure accurate and timely delivery of services Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due dates using traditional project management practices Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes Manages multiple projects and tasks in a deadline-driven environment and completes projects on time Continuously monitors and reports on project status to Upper Management (including C-Levels), including issues, risks, and escalations Continually develops and improves internal processes and documentation within the organization.

Requirements

Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience
3-5 years of IT, Project Management, service delivery or customer relationship management experience
Proficient with Microsoft Office suite
Experience building detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews
Experience managing complex, strategic programs with multiple sub-projects/workstreams
Advanced knowledge of data center/critical environment concepts, such as space, power, cooling and connectivity
Advanced knowledge of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.
US Citizenship for this position is required by law due to federal customer contracts

Nice To Haves

Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment
PMP or Agile certification
ITIL Certification
Experience with Salesforce CRM
Experience with Project Management applications such as MS Project or Clarity
Prior experience working in a Data Center environment
Experience in project managing customer migrations

Responsibilities

Works with systems and network engineering teams to complete technical discovery
Applies project management expertise to ensure accurate and timely delivery of services
Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables
Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due dates using traditional project management practices
Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes
Manages multiple projects and tasks in a deadline-driven environment and completes projects on time
Continuously monitors and reports on project status to Upper Management (including C-Levels), including issues, risks, and escalations
Continually develops and improves internal processes and documentation within the organization.