Project Manager II, FICC COO

First Citizens Bank•New York, NY

1d•Hybrid

About The Position

The FICC COO organization is seeking a Project Manager II to support business project management, execution tracking, governance, and stakeholder coordination across Foreign Exchange, Interest Rate Derivatives, and Commodities. The role will work across Product Management, Middle Office, Risk, Regulatory, Operations, Technology, Finance, Legal, Compliance, and broader Markets partners to help drive delivery of key business, operational, control, and regulatory priorities. This role is responsible for supporting assigned projects through the full project lifecycle, including planning, scope definition, milestone tracking, execution coordination, reporting, issue resolution, and delivery follow-through. The successful candidate will bring structure to complex cross-functional work, facilitate communication across teams, and help ensure project goals, timelines, risks, dependencies, and outcomes are clearly understood and actively managed.

Requirements

Bachelor's Degree and 4 years of experience in Project Management OR High School Diploma or GED and 8 years of experience in Project Management.
Experience in project management, business project management, business management, COO, operations, risk, regulatory, product management, or a related financial services function.
Experience managing or supporting project lifecycle activities, including planning, scope definition, execution tracking, issue management, reporting, and delivery coordination.
Strong organizational skills with the ability to manage multiple priorities, workstreams, deadlines, and stakeholders.
Strong written and verbal communication skills, including the ability to prepare clear materials for senior or cross-functional audiences.
Demonstrated ability to coordinate across multiple functions and drive follow-up on deliverables.
Ability to identify risks, dependencies, and open issues, and escalate appropriately.
Strong attention to detail and commitment to high-quality execution.
Proficiency with Microsoft Office tools, including PowerPoint, Excel, Word, Outlook, Teams, and SharePoint.

Nice To Haves

Familiarity with Markets, FICC, FX, Interest Rate Derivatives, Commodities, or related capital markets businesses.
Experience working in a Markets COO, business management, middle office, operations, risk, regulatory change, or control environment.
Understanding of trade lifecycle, front-to-back operating models, product governance, risk and control frameworks, or regulatory remediation.
Experience creating project dashboards, executive updates, management reporting, project plans, and governance materials.
Experience working with technology, operations, risk, compliance, legal, finance, or external vendor partners.
Familiarity with Project Management Life Cycle disciplines; SDLC exposure helpful where projects include technology dependencies.
Experience with tools such as Jira, Confluence, Smartsheet, Power BI, Tableau, Visio, or other project/reporting platforms.

Responsibilities

Support the planning, execution, administration, and delivery of assigned business projects across FX, IRD, and Commodities.
Manage project activities across the project lifecycle, including planning, scope definition, requirements coordination, design support, implementation tracking, and delivery readiness.
Develop and maintain project plans, milestone trackers, action logs, issue logs, risk registers, and dependency trackers.
Track progress against key deliverables, timelines, milestones, budgetary considerations, and other relevant performance indicators.
Identify execution risks, delays, or dependencies and escalate issues to appropriate stakeholders in a timely manner.
Help ensure projects are delivered with clear objectives, defined ownership, appropriate governance, and measurable outcomes.
Coordinate project activities across internal teams and partner functions, including Product Management, Middle Office, Risk, Regulatory, Operations, Technology, Finance, Legal, Compliance, and broader Markets stakeholders.
Facilitate communication across functions to improve alignment, transparency, and process flow.
Convey clear expectations of project goals, deliverables, timelines, and accountabilities.
Support resolution of project issues by coordinating input, clarifying ownership, and driving follow-up actions.
Help keep project teams on track against agreed priorities, schedules, and commitments.
Support engagement with external vendors, consultants, or enterprise partners where applicable.
Prepare project status updates, governance materials, meeting agendas, minutes, action trackers, and senior management reporting.
Implement and maintain methods for tracking project progress, risks, milestones, dependencies, decisions, and performance indicators.
Create reporting that provides clear visibility into project health, open issues, required decisions, and upcoming milestones.
Support recurring FICC COO governance forums, project working groups, business reviews, and stakeholder updates.
Maintain a consolidated view of key initiatives across FX, IRD, and Commodities to support transparency and prioritization.
Identify themes, gaps, and areas requiring management attention.
Support cross-FICC initiatives that improve business processes, strengthen controls, enhance operating models, or address regulatory and risk-related priorities.
Help identify opportunities to standardize project governance, reporting, templates, and operating routines across asset classes.
Coordinate activities related to process improvement, workflow enhancement, control remediation, regulatory deliverables, and front-to-back operating model changes.
Assist with documentation of business requirements, current-state processes, future-state processes, decision points, and implementation plans.
Support project readiness activities, including stakeholder alignment, communication planning, training coordination, and adoption tracking.
Draft and coordinate project communications, executive updates, briefing materials, talking points, and presentations.
Translate complex business, operational, risk, or regulatory topics into clear and concise messaging for varied audiences.
Maintain stakeholder lists, meeting cadences, and follow-up tracking across project workstreams.
Help ensure relevant teams are appropriately informed, engaged, and aligned on project objectives and delivery status.
Support communications across the FICC COO organization and with broader Markets and enterprise stakeholders.