Project Manager - Expat Tax

H&R Block•Remote, MO
•$62,800 - $94,200•Remote

About The Position

The Project Manager - Expat Tax initiates, plans, executes, and controls projects involving multiple people, processes, and components. The role aligns project requirements and deliverables with organizational strategic and tactical goals, builds positive relationships with project sponsors, participants, stakeholders, and customers, and is accountable for short- and long-term project results. The role provides subject matter expertise for Expat operations and third-party systems, resolves escalations between external vendors and Expat teams, and supports day-to-day client-facing and internal business operations. The Project Manager works across company business units and field teams, and closes projects by transitioning them to an operational state when needed.

Requirements

  • Bachelor's degree in Business, Project Management, Management Information Systems, or a related area, or equivalent through a combination of education and work experience.
  • 2–3 years of relevant work experience.
  • Strong operational acumen working with internal and external systems.
  • Familiarity with formal project management methodologies.
  • Demonstrated decision-making, analytical, and problem-solving abilities.
  • Track record of establishing priorities and meeting deadlines.
  • Effective written and oral presentation and facilitation skills.
  • Ability to communicate with all levels of internal associates, external vendors, and business partners.
  • Ability to work proactively and effectively as part of a team with little formal supervision or guidance.
  • Effective supervisory skills in a matrix-management environment.
  • Proficiency with Microsoft Office software and project planning tools.

Nice To Haves

  • Ability to lead in a matrix environment and at a distance (virtually).
  • Ability to work effectively in a diverse work group as a member of a team.
  • Familiarity with project management methodologies.

Responsibilities

  • Understand the business needs of internal and external customers.
  • Provide subject matter expertise for Expat operations and third-party systems.
  • Resolve escalations between external vendors and Expat teams.
  • Own overall responsibility for the success of assigned projects.
  • Define project objectives and deliverables to meet business needs.
  • Identify assumptions and constraints affecting schedules, resources, costs, quality, and risks.
  • Define project scope, schedule, budget, and quality levels.
  • Identify, obtain, and organize necessary project resources.
  • Prepare and execute plans for quality, change control, and communications.
  • Execute the project plan while controlling and reporting on scope, schedule, quality, costs, resources, and risks.
  • Verify and document project results.
  • Complete tasks necessary to close projects and transition them to an operational state when necessary.
  • Provide client-facing and internal support for day-to-day business operations.
  • Work effectively across company business units and field teams.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and comprehensive benefits.
  • Medical and prescription drug coverage for qualifying associates and eligible dependents.
  • H&R Block Retirement Savings Plan (401(k) Plan).
  • Employee Assistance Program.
  • Virtual fitness center programs.
  • Associate discount program.
  • Business Travel Accident Insurance.
  • Associate Tax Prep benefit.
  • Potential participation in incentive compensation or short-term incentive plans.
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