Project Manager, Connected Care

Linus Health•Boston, MA

9d•$110,000 - $125,000•Hybrid

About The Position

We're looking for a highly organized, execution-oriented Project Manager to coordinate customer implementations and operational projects across the Connected Care business. This is a hands-on role focused on planning, tracking, communicating, and driving projects to completion. You'll work closely with customers and internal teams to ensure implementations are delivered on time and with a great customer experience. Please note that the other Project Manager, Connected Care position that is posted is solely focused on supporting our Life Science customers and business. This role will focus on supporting other customers within the Connected Care business.

Requirements

Bachelor's degree or equivalent experience.
3–5 years of project management or implementation experience.
Experience implementing healthcare technology, SaaS, or digital health solutions.
Strong organizational, communication, and problem-solving skills.
Comfortable managing multiple concurrent projects.
Experience with project management tools (Jira, Smartsheet, Asana, etc.).

Nice To Haves

Experience working with healthcare organizations, including health systems, provider groups, and health plans, is a plus.

Responsibilities

Manage customer implementations from kickoff through go-live.
Build and maintain project plans, timelines, and action items.
Coordinate activities across Customer Success, Product, Engineering, Clinical, and Sales.
Schedule meetings and keep projects on track.
Manage risks, dependencies, and issue resolution.
Coordinate customer onboarding, training, integrations, and go-live readiness.
Maintain project documentation and provide regular status updates.
Support continuous improvement of implementation processes and documentation.
Manage customer communications throughout the implementation lifecycle, including project updates, training communications, release announcements, and other customer-facing communications.