Project Manager Business Operations

Freeman•Las Vegas, NV

6d•Hybrid

About The Position

The Project Manager – Business Operations assists and supports the General Manager and Director of Operations with planning and executing assigned projects within a geographic region. Working closely with operations and sales departments, this role ensures that relevant operational information is shared and acted upon. The position also handles branch ad-hoc projects that drive efficiencies and change, and supports the Audio Visual Production team. The role is eligible for a hybrid schedule, generally requiring work in the office and/or at show sites three days a week, based in Las Vegas, Nevada. Travel may be required up to 25%.

Requirements

High school diploma or equivalent required.
Minimum of 3 years of professional industry experience.
Minimum of 2 years of experience managing projects.
Working knowledge of audio visual systems and live event production.
Strong leadership skills and strategic thinking, with the ability to thrive in a matrix organization.
Ability to manage difficult or emotional customer situations successfully and promptly.
Understanding of the business implications of decisions and working knowledge of competition.
Ability to write routine reports and correspondence.
Ability to speak effectively to multiple internal and external audiences and communicate effectively with customers at all levels, verbally and in writing.
Ability to solve practical problems and handle varied situations with limited standardization.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Ability to make decisions based on computer-generated reports and generate electronic reports.
Innovative problem-solving ability and capacity to address issues quickly and effectively.
Demonstrated experience working with cross-functional teams and large programs.
Strong analytical, organizational, collaborative, and critical-thinking skills.
Meticulous attention to detail and strong organizational and creative-thinking skills.
Experience managing multiple clients with competing demands and adapting while handling competing priorities.
Ability to deliver technical messages to non-technical audiences.
Excellent verbal and written communication, negotiation, and presentation skills, with the ability to interact effectively with numerous business teams.
Ability to respond to common inquiries or complaints from employees, customers, or regulatory agencies.
Advanced Microsoft Office Suite skills, including Excel, Outlook, Teams, and Word.
Understanding of O.S.H.A. requirements.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Participate in planning and implementing regional operational activities, providing current information to planning and design teams to support event execution.
Review and help resolve production schedule conflicts involving internal departments and outside parties.
Build and maintain relationships with suppliers, facilities, and contingent or casual labor providers.
Attend pre-con meetings and assist with site surveys as needed.
Review and maintain documentation of operational information needed to produce regional events.
Ensure functional departments, including Implementation, Labor, and Production Design, have accurate and current information about regional operational factors.
Coordinate operational plans and changes with show-site execution teams to maximize profitability and effective use of resources.
Ensure company safety guidelines are followed and implemented at show sites.
Act as a liaison to the sales team, supporting its understanding of regional facility operational guidelines.
Serve as a point of contact when multiple departments are involved, helping teams work in synergy.
Ensure Freeman standards are met through quality control and necessary escalations throughout project development.
Measure project performance to identify areas for improvement.
Support the General Manager and Director of Operations with assigned projects and branch initiatives to drive efficiencies and change.