Project Management Apprentice

sg360°•Wheeling, IL

About The Position

The Project Management Apprentice supports the Project Management team in coordinating customer orders through the manufacturing process while developing the knowledge and skills necessary to become a Project Manager. Under the guidance of experienced team members, the apprentice learns sg360° systems, procedures, production processes, and customer requirements, initially focusing on inline web printing. The role involves learning order coordination from entry through production, delivery, and billing; understanding manufacturing workflows; and taking on routine responsibilities as knowledge and experience develop. The position works across office and manufacturing environments, with minimal local travel potentially required for meetings, training, or other business purposes.

Requirements

Strong written and verbal communication skills.
Organizational skills and attention to detail.
Basic math skills.
Ability to manage multiple tasks, follow instructions, and work effectively with others.
Basic computer skills, including Microsoft Office.
Willingness to learn, accept feedback, and take initiative.
Interest in learning printing processes, production workflows, project management systems, and customer service practices.
High school diploma or equivalent required.
Ability to work in an office and manufacturing environment, including periodic walking and standing while observing production processes.
Must follow all facility safety requirements.
Must be legally authorized to work in the United States without the need for current or future visa sponsorship.

Nice To Haves

Prior office, customer service, administrative, or manufacturing experience is preferred but not required.

Responsibilities

Assist Project Managers with coordinating customer orders from initial entry through production, delivery, and billing.
Learn to review customer orders, estimates, specifications, and production requirements for accuracy and completeness.
Assist with preparing and maintaining job files, production instructions, and supporting documentation.
Develop an understanding of inline web printing, finishing, mailing, and related manufacturing processes.
Work with Project Management and Manufacturing to understand production schedules, material requirements, and job readiness.
Assist with tracking proofs, samples, materials, and other preproduction requirements.
Learn to communicate job information, changes, and updates to internal departments and, as appropriate, Sales and customers.
Support the preparation and maintenance of job changes, shipping information, and billing documentation.
Participate in production meetings and work with manufacturing personnel to understand production workflows and challenges.
Learn and use sg360° systems for order entry, job tracking, and documentation.
Take on assigned tasks and routine job responsibilities as knowledge and experience develop.
Follow established procedures, ask questions, and identify opportunities to improve accuracy and efficiency.
Perform other duties as assigned.